Reviews
Bought a Mazda 3 Turbo Premium Plus from Richard.
Bought a Mazda 3 Turbo Premium Plus from Richard. The experience was great and easy. I had to get some accessories installed the week after, and they did a good job. They also washed my car after.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for you response. We strive to give the best service. I hope that you enjoy your Mazda and remember that your first four oil changes are on us. Thank you again for choosing Paretti. Brady T. Hulsey General Sales Manager Paretti Mazda of Covington
Smooth transaction from beginning to end.
Smooth transaction from beginning to end. Finance guy did not try to upsell me with options or extras warranty. Love the car. Low milage certified 2024 CX-55, and a very good price.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much for you response. We strive to give the best service. I hope that you enjoy your Mazda and remember that your first four oil changes are on us. Thank you again for choosing Paretti. Brady T. Hulsey General Sales Manager Paretti Mazda of Covington
Service was fast, easy to schedule, and they were very
Service was fast, easy to schedule, and they were very easy to communicate with about what the car needed and what was fine. I will definitely bring the car back for future maintenance. Dropped the car off at 10 am and it was ready for pick up by 1:30!!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime. Sincerely, JEREMIAH MADDOX jeremiah@paretti.com
Spencer was great!
Spencer was great!. Easy process! Excellent.dealership experience. Highly recommended! That’s all I have to say.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for you response. We strive to give the best service. I hope that you enjoy your Mazda and remember that your first four oil changes are on us. Thank you again for choosing Paretti. Brady T. Hulsey General Sales Manager Paretti Mazda of Covington
The service department addressed all my concerns when a
The service department addressed all my concerns when a check engine light came on. They were fast and friendly.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime. Sincerely, JEREMIAH MADDOX jeremiah@paretti.com
I live in Michigan and stop here to have them look a my
I live in Michigan and stop here to have them look a my car due to the engine running roughly. I didn't have an appointment, but they were able to look at my car in a short period of time. They were able to fix the problem while I waited which didn't take every long. The staff was professional and kind. I was very impressed with their service department. They even washed my car! I want to thank the entire staff that I had the pleasure to meet!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime. Sincerely, JEREMIAH MADDOX jeremiah@paretti.com
After spending over $1500 on repairs I was expecting the
After spending over $1500 on repairs I was expecting the standard car wash provided when I just get an oil change! Very disappointed.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your recent service visit with us and thank you for taking the time to complete your review.. I apologize that the vehicle was not washed after your repair. I would like to offer the opportunity to correct this issue. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime. Sincerely, JEREMIAH MADDOX jeremiah@paretti.com
My husband and I are so happy we bought our car from this
My husband and I are so happy we bought our car from this dealership. Our salesman, Caleb Burst, was so knowledgeable about the vehicles and he didn’t pressure us to buy. The service department is just as special and so nice to deal with. Landon Curtis and another young lady were friendly, efficient, precise, and perfectly facilitated my visits.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime. Sincerely, JEREMIAH MADDOX jeremiah@paretti.com
The Paretti Mazda of Covington team has been great to
The Paretti Mazda of Covington team has been great to work with, from when we bought the car two years ago to when we bring it in for service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime. Sincerely, JEREMIAH MADDOX jeremiah@paretti.com
It was a pleasure to work with the Paretti team to
It was a pleasure to work with the Paretti team to purchase my first new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for you response. We strive to give the best service. I hope that you enjoy your Mazda and remember that your first four oil changes are on us. Thank you again for choosing Paretti. Brady T. Hulsey General Sales Manager Paretti Mazda of Covington