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Jim Shorkey Kia of Gainesville

(1,886 reviews)
Sales hours: 8:30am to 7:30pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:00am–6:00pm
Tuesday 8:30am–7:30pm 7:00am–6:00pm
Wednesday 8:30am–7:30pm 7:00am–6:00pm
Thursday 8:30am–7:30pm 7:00am–6:00pm
Friday 8:30am–7:30pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2013 national dealer award
View 2 awards
2013 national dealer award
2015 consumer dealer award
New (678) 862-0944 (678) 862-0944
Used (678) 897-4773 (678) 897-4773
Service (678) 897-4299 (678) 897-4299

Reviews

(1,886 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Shorkey Kia of Gainesville from DealerRater.

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We went into the dealer to purchase a new car. we were...

We went into the dealer to purchase a new car. we were helped by Shane Perkins. They were very helpful and had the car we wanted. We went home with the car that day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone was professional and very helpful,I would...

Everyone was professional and very helpful,I would recommend this dealer to anyone. Love the time Mikey took to explain the features of the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This was an unplanned purchase but our experience was...

This was an unplanned purchase but our experience was great.Everyone was helpful and wanted to make sure we got exactly what we wanted. We will reccomend this dealership to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We had great service,friendly atmosphere and a good price...

We had great service,friendly atmosphere and a good price on our sorrento.We will send our friends and family over to see Greg and hope they are as happy as we are with our new Kia.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I went to this dealer to purchase a new car and to get...

I went to this dealer to purchase a new car and to get lower car payments. I was not able to get lower car paymenst but I did get a nice new 2011 KIA SOUL!! Everyone at the dealership was nice and ready to answer andy questions i had about my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

There is always an intimidation factor when purchasing a...

There is always an intimidation factor when purchasing a new car. The time, finances and commitment of find that right car and and dealer are always a stressful situation. The folks at Carriage Kia in Gainesville Georgia treated me more like family and made sure I found the exact car, feature for feature and allowed me to get the best deal I feel I could have gotten for that exact car. The friendly staff made sure financing was an ease and attention to detail and service was a priority. Overall I have had the car now for over a month (2011 Kia Optima SX)and I could not be happier with my purchase decision. The staff remained in contact and made sure every question was answered. You will not go wrong using Carriage Kia as your dealer of choice when in the Market for a new Kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Carriage Kia was very straight forward answering all our...

Carriage Kia was very straight forward answering all our questions and working with us on finalizing the purchase. greg the salesman was very professional and was helpful in demonstrating the car (Forte) amd having a hatchback ready for testing when we arrived the second time to test it out. Tony was very friendly and helped Mary understand the features and how they worked. Mikey P was helpful in answering the question on how our cell phone was working through the blue tooth when we heard a navigation (GPS) in the background and the car does not have GPS. Overall we are pleased with our purchase and would recommend Carriage to our friends. Jim and Mary ruetten

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The sales person was honest and friendly. We love the...

The sales person was honest and friendly. We love the Kia Forte! We are very excited about the 5 year bumper to bumper and 10 year power train warranty. Thank you for working with us on financing so that we have very affordable payments! Melissa Coggins

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This was not a planned purchase for us due to a vehicle...

This was not a planned purchase for us due to a vehicle we had breaking down. The vehicle that broke down had 201,000 miles on it so the Kia warranty really drew us in as we tend to keep our cars a long time. The lot had a very large selection of vehicles with various trim levels for us to look through, which made the process hard, but in a good way. I'd rather have to many to look through then one or two vehicles like some other lots we visited. The other part of this being unplanned had to due with us not having everything inline that we needed to have, Laura the sales person we were working with went out of her way not to give us the runaround about financing or price. The negotiation went quick and we felt it was a great price. The dealership is SUPER clean and the service area is SUPER clean which scores very high in my book. If the dealership cares about it's facility then it cares about it's customers and cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We had a good experience working with Robert. This is the...

We had a good experience working with Robert. This is the second vehicle we have purchased with Carriage. We received the price we were wanting for our trade in vehicle. Thanks for a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.