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Jim Shorkey Kia of Gainesville

(1,887 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:00am–6:00pm
Tuesday 8:30am–7:30pm 7:00am–6:00pm
Wednesday 8:30am–7:30pm 7:00am–6:00pm
Thursday 8:30am–7:30pm 7:00am–6:00pm
Friday 8:30am–7:30pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2013 national dealer award
View 2 awards
2013 national dealer award
2015 consumer dealer award
New (678) 862-0944 (678) 862-0944
Used (678) 897-4773 (678) 897-4773
Service (678) 897-4299 (678) 897-4299

Reviews

(1,887 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Shorkey Kia of Gainesville from DealerRater.

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The prices of Kia's are great, I also love all the...

The prices of Kia's are great, I also love all the feautres that a Kia Sorrento has that comes as standard! We were able to trade-in our 07 Mazda CX-9 for a new 11 Sorrento and pay $160 less per month! The Kia seems very sturdy on the road and a well-built, sound car! We are thrilled with it and the best part is, it looks expensive!

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I am very happy with the service during my purchase and...

I am very happy with the service during my purchase and have always been pleased with the service dept. when dealing with other kia's. I would be happy to refer Carriage Kia to all my friends and family at this point in time, I think they are a great dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Was pleased with dealership. Robert and Tim the manager...

Was pleased with dealership. Robert and Tim the manager were very nice and great to work with. After dealing with another kia dealership in mall of ga. it was nice to get service and help that you would want from a dealership. Right now car is pulling to the right but they are working on getting that fixed so I can be able to drive my new car. Will recommend others to shop with these fine gentlemen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

In september we stopped there and looked at a kea sorento...

In september we stopped there and looked at a kea sorento it was just another stop out of visiting lots of dealerships and still wanted to look at other dealers I have always been a GM man but wanted to do something different so when we went back on January,8 we decided to buy the kia sorento, we were very pleased with the seals mananger Kevin he was very helpful and explaned things to me. Juan valdaz took time to show us our new sorento. I was very pleased with the price. I will tell everyone about carriage Kia. Thanks ronnjen

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We visited Mall of Georgia Kia. We were very...

We visited Mall of Georgia Kia. We were very un-satisfied with the way we were treated, and we were looking to buy a new Kia. We then visited Carriage Kia, and were immediately treated with respect and friendless. We received a good trade in price and decided to buy from Carriage Kia. Greg Simpson & Jeff Brown were very helpful and courteous, and we decided to purchase our new vehicle from Carriage Kia. Carriage Kia has a very good reputation in Habersham County. We have heard alot of good quality thing about your dearlership. We will recommend Carriage Kia to our family and friends in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have purchased many vehicles before form different...

I have purchased many vehicles before form different brands; I’m not an easy buyer so I always visit as many auto dealers as necessary until I feel that I’m getting the best deal. After doing my homework, researching about the type of car I was going to purchase this time, I visited every single Kia, Hyundai and Nissan dealership in north Atlanta and found that it was worth to drive to Carriage Kia. In can honestly said that everybody is super friendly and make you feel very comfortable. I recommend you ask for Laura or Charles Mjolsness they are the best car sales persons I have ever deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

As I decided on whether to purchase a new vehicle I...

As I decided on whether to purchase a new vehicle I started my research. I visited the Kia Dealership in Fayetteville and Lumberton, North Carolina. I was not pleased with the sales service at either dealership. I saw the commercial about the Kia Optima and fell in love with the vehicle. I went back to the Kia dealership in Fayetteville and looked at the vehicle once again. As I was leaving, a gentlemen drove up in his new Kia and sold me on the car. He was very pleased with the car and that made my final decision. I decided to call the dealership in GA and talk with Tyrome Solomon. I told him what I wanted and trusted him completely. This was on a Friday. He called me back and said that my car would be delivered the next day. My Kia Optima was delivered on Saturday and I haven't stopped smiling yet. It blew my mind. He was awesome and this has been the best buying experience I have ever experienced. Carriage Kia has been awesome. The car is absolutely beautiful!!!!. My cousin was with me through the experience and was so impressed that she called Mr. Solomon on Monday and her Kia Optima was delivered on Tuesday. We are so excited!!!!. If you want an awesome experience in buying a new or used car I highly recommend Carriage Kia/Nissan and Tyrome Solomon as your salesman. I promise you that you will not be disappointed! Thank you Carriage Kia for such a wonderful experience with such awesome service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone was extremely helpful and nice. I was not...

Everyone was extremely helpful and nice. I was not treated like I didn't know what I was talking about as some dealerships do. We were walked through the process as efficiently and as quickly as possible. I already owned 2 KIA's and had bought one at this dealership in 2007. I returned because that experience was a good one. I don't remember everyone's names, but please give everyone we dealt with a gold star!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This was by far the most pleasant experience I have ever...

This was by far the most pleasant experience I have ever had while purchasing a vehicle. Staff was Very helpful and not pushy at all!!! I actually asked about a diffent auto and Greg pointed out that I could level up with a Sorento! The car is great so far and I couldn't be happier. Greg was professional but friendly and very familiar with the cars and understanding about my situation. Michael was training but I couldn't have asked for a nicer fella to deal with. He was very polite and he and Greg both were very honest. Thanks for a great experience! Looking forward to a long relationship with the Kia Motor industry!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I've been thinking of buying a new vehicle for about 6...

I've been thinking of buying a new vehicle for about 6 months now and am new to the Atlanta area. I came to hear of Carriage Kia from B98.5 on the radio. When I arrived at Carriage Kia, I was greeted immediately by a salewoman by the name of Laura. She was very enthusiastic. As we continued through the car buying experience (which I usually dread), I was very pleased with how Carriage Kia did business. I did not leave there feeling as though I had made a bad deal or that I was shafted in some way. This car buying experience was very positive and probably one of my best! Thanks again Carriage Kia and Laura---Keep up the great work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.