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Jim Shorkey Kia of Gainesville

(1,887 reviews)
Sales hours: 8:30am to 7:30pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:00am–6:00pm
Tuesday 8:30am–7:30pm 7:00am–6:00pm
Wednesday 8:30am–7:30pm 7:00am–6:00pm
Thursday 8:30am–7:30pm 7:00am–6:00pm
Friday 8:30am–7:30pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2013 national dealer award
View 2 awards
2013 national dealer award
2015 consumer dealer award
New (678) 862-0944 (678) 862-0944
Used (678) 897-4773 (678) 897-4773
Service (678) 897-4299 (678) 897-4299

Reviews

(1,887 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Shorkey Kia of Gainesville from DealerRater.

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Everyone seemed very eager to help me from the start....

Everyone seemed very eager to help me from the start. They sent a car to pick me up because I didn't have a way there after my old car broke down.My salesman, Dustin did everything he could to help get me financed for a price I could afford.There was another guy(wish I could remember his name), who showed me everything I needed to know about the car I bought before I drove it away. Dustin went above and beyond for me,and made a special trip to get paperwork signed by my cosigner. Thanks again...love the car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Always had owned Toyota's but decided to look at a Kia...

Always had owned Toyota's but decided to look at a Kia this time. Had tried 2 other dealerships but I felt so comfortable at Carriage that I ended up driving my new car home on the first visit. Great deal and am very happy so far. Would definetly tell friends to visit if interested in shopping for a New or Used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Car buying can be a trying experience BUT not so with...

Car buying can be a trying experience BUT not so with Carriage Kia. It's probably the easiest car buying time we've ever had. Dustin was patient, polite & knowledgable. All paper work was completed in a timely manner. Tony, who showed us all the ins and outs of our new car was very thorough. All in all, a very positive experience...we would go back again and recommend Carriage Kia to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is the third vehicle I have purchased from Carriage...

This is the third vehicle I have purchased from Carriage Kia. I have always received excellent care while at this dealership whether it be for servicing my vehicle or during the sell of the vehicle. They went above and beyond the call of duty to sell me the Kia Forte Koup.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We bought six cars from here we r very happy with chuck...

We bought six cars from here we r very happy with chuck and the way he handled our questions and concernes.... I would recommend chuck and his wife to my friends and family he trys his best and trys to do all he can.... even when we go in for simple oil changes or what have u the service department are very friendly....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This dealership bent over backwards for us. We have never...

This dealership bent over backwards for us. We have never had anyone bring out cars to us to try out. Greg and Brian was great. I would recommend this dealership to all my friends. Brian was true to his word about getting the payments lower then what we was paying.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

After seeing Kia ads, decided to take advantage of...

After seeing Kia ads, decided to take advantage of year-end deals. Gainesville area is closest and the Kia dealership was very, very helpful. They worked to help me get a good trade-in and monthly payment. Everyone was willing to assist in every way possible. I love my Kia Soul. I'm a granny and I think I look pretty youthful in it. Met the service department manager and he was very nice as well. I would highly recommend this dealership and the automobile to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

the service was good the price could have been better the...

the service was good the price could have been better the car i purchased was very well equiped and the saleman was very nice and helped me with any and all questions the finacing work well to help me and to answer all questions that i may have it was a good sale wade turner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was very satisfied with the customer service that I...

I was very satisfied with the customer service that I recieved from every associate in the dealership. I was very pleased that they showed me all the features and how they work in my new car. in my future car purchases or any family members I would recommend your dealership due to the excellent customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I totaled my car in a weather related accident and really...

I totaled my car in a weather related accident and really was dreading a car payment. I went to Kia knowing what I wanted, but Chuck was fabulous helping me get exactly what I wanted and at a price we could afford!!! Chuck was very friendly and wonderful to work with! I would recommend a Kia Sorento and this Kia dealership to everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.