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Jim Shorkey Kia of Gainesville

(1,887 reviews)
Sales hours: 8:30am to 7:30pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:00am–6:00pm
Tuesday 8:30am–7:30pm 7:00am–6:00pm
Wednesday 8:30am–7:30pm 7:00am–6:00pm
Thursday 8:30am–7:30pm 7:00am–6:00pm
Friday 8:30am–7:30pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2013 national dealer award
View 2 awards
2013 national dealer award
2015 consumer dealer award
New (678) 862-0944 (678) 862-0944
Used (678) 897-4773 (678) 897-4773
Service (678) 897-4299 (678) 897-4299

Reviews

(1,887 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Shorkey Kia of Gainesville from DealerRater.

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I always go in to Kia for routine care and maintenance,...

I always go in to Kia for routine care and maintenance, but the few times that I’ve had issues with my car, I’ve had nothing less than professional and excellent work and service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We can't thank you enough for sharing your recent experience with us! We always strive for 100% customer satisfaction and we are so glad to hear that your visits with us have reflected that. We look forward to working with you again soon, take care!

Alex is amazing and got me out of the service area in 30...

Alex is amazing and got me out of the service area in 30 minutes! I appreciate you all being there during this trying time. Only place I take my car

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this 5-star review and rating, Laura! We appreciate you as a customer of ours and we are glad to hear about your positive experience with us. We look forward to working with you again soon, take care!

Alex is always helpful and professional. Very nice guy....

Alex is always helpful and professional. Very nice guy. Service department always gets my cars in and out. Quick but efficient job! Thank you so much.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Michele, thank you for taking the time to let us know about your recent experience with us. We appreciate you choosing Carriage Kia and if you need anything else down the road, we are always here to help!

We were quite impressed by this Kia dealership!! Very...

We were quite impressed by this Kia dealership!! Very friendly and not pushy. Did everything they could to get us the new Kia we wanted. Our salesman Casey Harper did an outstanding job to make us happy. So pleased with our new Kia.😊

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking time to leave us this review about your experience at Carriage Kia. Congratulations on your new Kia and we look forward to working with you again in the future, take care!

I recently purchased a vehicle out of state and the...

I recently purchased a vehicle out of state and the experience was good and the process was easy! Thank you Gerardo! I love my Tahoe!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Carriage Kia and leaving us this review! We are so happy to hear about your positive experience with Gerardo and if you need anything else down the road, we are here!

Dealership very friendly and clean. Great experience with...

Dealership very friendly and clean. Great experience with the sales representative.However the detail shop could do a lot better on the detailing of a new vehicle

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Jeff, thank you for taking the time to provide us with your feedback. We will be sure to take your recommendations to better ourselves and we hope to get the chance to work with you again in the future. Take care!

Mario and staff went above and beyond my...

Mario and staff went above and beyond my expectations.Carriage Kia steps up to the plate.they have excellent customer service.they truly stand by their Vehicles.if you are ever at Kia.ask for Mario.he did an awesome job helping meet our needs.Thanks Mario.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us this 5-star review. We are so happy to hear about your positive experience with us and whenever you need anything else down the road, we are here to help!

Fantastic service and easy to deal with. No hassle trade...

Fantastic service and easy to deal with. No hassle trade in and buying process. Clean and open showroom with ample inventory.. will buy there again.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate you choosing Carriage Kia and taking the time to leave us this positive feedback! We are thrilled to hear about your wonderful experience with us and if you need anything else, we are always here to help!

I have ALWAYS received great service every time I needed...

I have ALWAYS received great service every time I needed service. Alex had been polite and explained all service recommendations. I have suggested using your service department.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Cary, thank you for taking the time to leave us this 5-star review! We are glad to hear that you had a great service experience with Alex and we look forward to working with you again down the road, take care!

Super easy walk in looking for a different car got a...

Super easy walk in looking for a different car got a newer one with low mileage made it very easy definitely a great decision love the KIA

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us this positive feedback about your recent car buying experience with us! We appreciate your business and look forward to working with you again in the future, take care!