Reviews
I made an appointment, arrived on time and was told...
I made an appointment, arrived on time and was told service would be approximately an hour. I was there 2.5 hours. My afternoon was completely ruined and i had to cancel a 3pm appointment set fir the same day because i was at the dealership until 4pm. Absolutely unacceptable!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I was more them impressed with the dealership.The...
I was more them impressed with the dealership.The salesman made sure I was happy.The 10year bumper too bumper is awesome .My suv got delivered too my crib
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Byron, we appreciate your kind words and review about us here at Carriage Kia. We are glad to know you had such a positive experience and we look forward to working with you again down the road. Take care!
The service and help that I received was very poor. Since...
The service and help that I received was very poor. Since the first month of owning the vehicle I have had nothing but problems. Kia refused to do anything or help with any issues even ones that should have been covered by warranty. I will not be purchasing a vehicle from Kia ever again.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
i’m kinda having small problems, i get looked at like i’m...
i’m kinda having small problems, i get looked at like i’m stupid. never taking my car back there unless it’s oil changes
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to provide us with your feedback and bring this to our attention. We strive for nothing but 100% customer satisfaction and are disappointed that your visit did not reflect this. If there is anything more that we can do for you, please let us know we want to make things right, take care.
Dezmond was a true professional from the initial phone...
Dezmond was a true professional from the initial phone call to the delivery of the car! Due to COVID-19, I was on a travel restriction and unable to go to the dealership to see the car in person. Dezmond took more pictures of the vehicle, answered all of my questions (I had a lot) and worked out the deal over the phone, text and e-mail. He and another gentleman drove 2-1/2 hours to deliver the vehicle, finalized the paperwork in my garage and ensured we were satisfied with the vehicle before heading back. He followed up several days later to see how I was enjoying the car. I would definitely recommend Carriage Kia!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to provide us with your excellent feedback about your recent experience with us! We are so thrilled to hear that you had such a positive experience with Dezmond and we look forward to getting the chance to work with you again down the road, take care!
A very good place to shop for a car the salesman are very...
A very good place to shop for a car the salesman are very good at what they do everyone is nice and friendly especially the salesman i work with who was marieo
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this review and for choosing Carriage Kia, Rich! We are glad to hear about your positive experience with us and we hope to see you again soon, take care!
Mario was great to work with. I highly recommend...
Mario was great to work with. I highly recommend contacting him about helping you find your next vehicle. Very knowledgeable and helpful. Thanks for the great service
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We truly appreciate your 5-star review and business. We always strive for 100% customer satisfaction so we are glad to see that this was reflected during your visit. Please let us know if you need anything else, we are always here to help. Take care!
Great service and people. They took us in and did not...
Great service and people. They took us in and did not waste any time getting our Sorento done and ready for the road again. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and for choosing Carriage Kia, Robert! We are glad to know that our team gave you such a positive experience and we look forward to working with you again in the future, take care!
There was pressure to buy!! I talked with Mario about i...
There was pressure to buy!! I talked with Mario about i was looking for and he found it!! Great experience!! I would definitely recommend this dealership and salesman!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Lisa, thank you for taking the time to provide us with your feedback. We truly appreciate your business and we hope to get the chance to work with you again soon, have a wonderful day!
Took a couple of trips but after all was done I was very...
Took a couple of trips but after all was done I was very happy with the deal I got Everyone was very friendly and nice. My salesman (Eric) was great
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
You deserve nothing but the best, and we are grateful to know Eric was able to provide you with nothing less than that! We look forward to working with you again soon! Take care!