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Mike Castrucci CDJR

(37 reviews)
Sales hours: 10:00am to 5:00pm
Service hours: 8:00am to 1:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–5:00pm 8:00am–1:00pm
Sunday 11:00am–5:00pm Closed
New (513) 276-4459 (513) 276-4459
Used (513) 253-0640 (513) 253-0640
Service (513) 276-4177 (513) 276-4177

Reviews

(37 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mike Castrucci CDJR from DealerRater.

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The staff was amazing to work with at Castrucci!

The staff was amazing to work with at Castrucci! They made the buying process seamless, and got me into my dream car! Ronnie Shaffer made this process so easy and fun! They have earned a lifetime customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Had a great time getting my brand new Jeep Grand Cherokee

Had a great time getting my brand new Jeep Grand Cherokee at MCCDJR. Smooth buying experience like I always expect, and friendly staff that is helpful with any questions!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great dealership hands down.

Great dealership hands down. Vehicle inventory was more than expected as well as the sales team was extremely kind and professional. Rocky and team ensured I exploited all of my available options and made the experience very welcoming and trustworthy. Would highly recommend Rocky and the team at Castrucci.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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We received the best customer service from the sales

We received the best customer service from the sales team! The purchase process went smoothly and effortlessly. The lot was full options which I did not get at other dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Tremendous experience with my car purchase.

Tremendous experience with my car purchase. Salesperson, Mike, knew his information and worked to get me the model I wanted and provided some great feedback and information I hadn’t considered. Dealership is state of the art and best selection in town!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience buying our Wagoneer L.

Great experience buying our Wagoneer L. Would recommend to any of my friends. 5 star service on my vehicle as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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I will buy all my cars from this dealership.

I will buy all my cars from this dealership. They listen to my needs, and I love that!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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5-star Dealership

My salesman Julian was phenomenal with zero push. He cares about his customers and set me up with a great purchase. Got more than asking on my trade-in and from the time I pulled into the dealership to pulling out in my new car was less than 3 hours!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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I had my eye on a car I saw on their website.

I had my eye on a car I saw on their website. I was in and out in less than 3 hours (that includes my 30-minute test drive and looking over the car)! The salesmen and financing crew were outstanding. Also got more than asking on my trade in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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We bought a 2017 Ford F-150 with 55K miles.

We bought a 2017 Ford F-150 with 55K miles. We had $800 of repairs in the first month. I contacted our sales person, Tayron, he did not return my call. I called the dealership and had to leave a message with the used car sales manager, who also did not return my call. I finally called and demanded to talk to someone. I was told sales manager would call me back, he did not, but Tayron did. I sent Tayron receipts he said I would be reimbursed for the repairs within 10 business days. It has been a month and a half. NO REIMBURSEMENT AND NO ONE WILL RETURN MY CALLS OR TEXTS.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.