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Mike Castrucci CDJR

(37 reviews)
Sales hours: 10:00am to 5:00pm
Service hours: 8:00am to 1:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–5:00pm 8:00am–1:00pm
Sunday 11:00am–5:00pm Closed
New (513) 276-4459 (513) 276-4459
Used (513) 253-0640 (513) 253-0640
Service (513) 276-4177 (513) 276-4177

Reviews

(37 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mike Castrucci CDJR from DealerRater.

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I.made an offer on a vehicle told me it was mine when I

I.made an offer on a vehicle told me it was mine when I was to receive it was told it had sold sold me a small.vsr that was in neef of repair same price?I did not like the way things were handled

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Do not buy the Volvo 2019 xc90

I came all the way from Chicago to buy 2019 Volvo xc90 , this dealer told me that vehicle passed inspection and has no issues . When I took it for test drive there was big noise from the engine and paint peeling fender of the car Don’t buy the Volvo!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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honest dealer

I posted the review below titled "Dishonest dealer" and tried to remove it. The dealer called me to explain the situation. The car needed over $9,000 in repairs. While their customer service skills could use some improvement, I don't think they were being dishonest with me after all.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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No one ever got back to me I’m starting to think all

No one ever got back to me I’m starting to think all these car thing’s are just scams no one ever get back with me on any of them lollol waste of time so far

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

dede hester

great experience dede will get you right he will work with whatever you got and try his hardest to get it done appreciate him stay a lil later after they closed 10/10

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Called ahead to see if they could meet my needs to make a

Called ahead to see if they could meet my needs to make a deal. They called back and said they could, and for me to come down. I did and found out that they not only couldn’t meet my payment need, but it was double the payment need I had. My time is valuable to me and I did not want to drive to the dealership, spend my evening to find out it was a waste of time. Also the sales manager was very Arrogant! As if I was stupid and didn’t know how things work. That’s why I called ahead, because I knew how things work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Just another dealer adding insane mark-ups

Adding $5000 (listed under "Discounts and Incentives" hilarioulsly enough) to an already $60k vehicle. Take your money elsewhere. Just another dealer (stealer?) trying to pry more money out of your bank account.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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