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Wally's Ford of Seneca Falls

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (478 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (478 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wally's Ford of Seneca Falls from DealerRater.

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Exceptional sales and service.

Exceptional sales and service. They put me in my dream car - a new pickup truck! I highly recommend these folks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They were friendly, efficient, and very helpful.

They were friendly, efficient, and very helpful. It was a great experience. I would highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I purchased a used vehicle last week and found a screw in

I purchased a used vehicle last week and found a screw in my tire a day later resulting in having to replace the tire. I called the salesman and he said he would take care of it but when calling to setup the service apt no one knew what I was talking about and l I was told I needed to pay for the tire. Right before I drove the vehicle off the lot service needed to recalibrate the PSI in my tire pressure gage and the tire with the nail was low.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Luke was very personable and willing to take time with me

Luke was very personable and willing to take time with me while deciding on my purchase. He pays great attention to detail and made me feel welcome at Wally’s.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Todd and the whole service crew are great!

Todd and the whole service crew are great! I walked in hoping to get a oil change and inspection. He got me in within 2 hrs of the time I stopped. since I did not have an appointment I was fine with that. they had my car done in less than an hour and I was on my way again. I bought my 2022 Edge from Wally's and love it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They are very easy to work with.

They are very easy to work with. Was treated with great respect and accommodation to my needs. Especially appreciated the pickup and delivery service as I am elderly and pretty much house bound because of my disabilities. Look forward to working with them in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

i have had great experience with wally's, they are very

i have had great experience with wally's, they are very good at what they do,they treat me very well when i am there.i won't buy from anyone else...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service department always does a great job getting my

The service department always does a great job getting my car in and taken care of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Lucas was our salesman, and he was very attentative, not

Lucas was our salesman, and he was very attentative, not pushy at all and understanding of our needs. I would recommend Wally’s to anyone looking for a vehicle, and have already done so!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very friendly service department and cashier was also

Very friendly service department and cashier was also very friendly. When I made appointment online I was able to choose day and time that was convenient for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.