Wally's Chrysler Jeep Dodge Ram of Nelliston

Had a very hard time making the appointment and then not sure if they could fix it.

After a miscommunication about my service and some miscues at the dealership Bill went out of his way to take care of me and make sure I was satisfied.

Bill at the service center was very helpful and nice. Also the person that did my car detailing did a good job. Thanks, Thomas Dulin

Bill from chevy service is an xxxxxxx to deal with and my problem is never fixed the right xxxxing way

Anthony did a great job listening to my needs and was very informative. Dominic also did a great job getting my financed

I left 4 messages asking someone to call me back. No one ever did. I had to call and speak to someone on Sales then in Parts to get an answer on my vehicle repair. Justin in Parts was wonderful though. Maybe he should train the Service Department in acceptable Customer Service techniques.

This was the best experience buying a new vehicle I've ever had. I'm a senior citizen and have purchased a lot of new vehicles over the years. I never was pressured at all.

I really enjoyed my experience here. Darren(I think that’s his name) is such a good salesman and is amazing. Definitely would recommend here for your next car

Very knowledgeable and great to work with. I provided them with my needs and were able to meet my needs in a very timely manner.

I’d give zero stars if possible. The lack of service for even a phone call response was poor, it took a whole week for the turbo to be replaced which is supposed to be a 4 hour job. I was blown away with how poor a professional business was in service. On top of everything not even 24 hrs later I run into other issues that I didn’t have before.