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Matthews Kia of Schenectady

(920 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (518) 631-3910 (518) 631-3910
Used (518) 631-3908 (518) 631-3908
Service (518) 901-3324 (518) 901-3324

Reviews

(920 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Kia of Schenectady from DealerRater.

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My son first car purchase was amazing thanks to Woody.

My son first car purchase was amazing thanks to Woody. He took his time and was so sweet: He knows his cars and made the process easy,fast and painless. If you need a car go see Woody. Will be back to trade in my husband car and see Woody.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear you had a great experience with Woody! Thank you for the great review and your business!

Andre Porter is fantastic.

Andre Porter is fantastic. Very professional and prompt. His work is exemplary and second to none.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear you had a great experience with Andre! Thank you for the great review and your business!

Not only did they make an appointment 2 weeks in

Not only did they make an appointment 2 weeks in advance,Traveled there waited, said you have to come back don't have your part,that is reason for recall..They had car in front on them still,ordered parts for a car we don't have!!!!!!What a lousy place.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
3 people out of 3 found this review helpful.

I am very pleased how I got my new KIA Seltos, I am very

I am very pleased how I got my new KIA Seltos, I am very happy with my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and your business!

Awesome service Andre did a great job.

Awesome service Andre did a great job. We are very happy with the new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear you had a great experience with Andre! Thank you for the great review and your business!

Michelle was great second car from her she does an

Michelle was great second car from her she does an amazing job all around Love working with her

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and your business!

Doing business with them for over 10+ yrs.

Doing business with them for over 10+ yrs. Never had a problem with Kia cars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and your business!

My salesman was the bast.

My salesman was the bast. No hassle. 1.2.3. deal was done. Good job Andrew P.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and your business!

Joe was very helpful.

Joe was very helpful. Helped us in all aspects of the car. But when we first went there on the 21st we met Woody. He asked us to sign a bunch of papers before he could even tell us the color of the seats. Jordan from BDC answered all our questions right in the parking lot after we left the dealership. Woody is a disgrace to the place and wouldn’t recommend anyone else to go buy a car there. But the checkout process was very easy and the finance guys weren’t too pushy about the extended warranties and stuff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Everyone was pleasant at Kia.

Everyone was pleasant at Kia. Tommy Carrington held my vehicle and was very helpful and patient. He made sure to accommodate my needs. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and your business!