Reviews
Supreme was very professional, knowledgeable and
Supreme was very professional, knowledgeable and personable. His interactions with me were always respectful and not pressured. I especially appreciated Supreme's patience with my questions, busy schedule and time frame. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi- Thank you for choosing Matthews Kia of Schenectady for your automotive needs. We are thrilled to hear about your positive experience with Supreme. Congratulations on your new vehicle! We appreciate your kind words.
Not happy with Quality Control of Dealership.
Not happy with Quality Control of Dealership. And not meaning what they promise. Made a promise, was not going to keep.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Worst experience of my life they had my car for 3 months
Worst experience of my life they had my car for 3 months on a recall .No domination after 3 months took my car home next day because it was pouring the day before I was looking at my car their was no front plate on it and the whole side and hood of my care was all scratched .Call talked to Pat (not a nice person) was told they weren't responsible for personal property really didn't know my license plate and my vehicle's paint was personal property by the way my vehicle is well taken care of and garages when no in use.If they were the only dealership on the face of the earth I would walk before doing business with them again .I will have the last laugh!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
All of the people are great there.
All of the people are great there. From the sales team to the manager to finance
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi- Thank you for the 5-star rating and feedback! Thank you for letting our team know how we did! We look forward to helping again soon!
Conner was a pleasure to work with.
Conner was a pleasure to work with.and made the process very easy. We will definitely consider the dealership again for future needs and a big part of that was Conner’s professionalism and knowledge.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi- Your satisfaction is important to us, so we want to sincerely thank you for choosing Matthews Kia of Schenectady and we hope to see you again soon! We are thrilled to hear about your positive experience with Conner. If you have any further questions, please give us a call at 518-847-0800. We're always happy to help at Matthews!
I feel I was well taken care of,Christian explained
I feel I was well taken care of,Christian explained everything to me. Will recommend matthews and Christian.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi- We're happy you found our staff so supportive during your experience here at Matthews Kia of Schenectady. Thank you again for choosing Matthews Kia of Schenectady, and we hope to see you again.
Worst customer service I’ve ever had bothered sales and
Worst customer service I’ve ever had bothered sales and service will not recommend to anyone
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi Kevin- We regret to hear about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.
We covered a lot of potential sales options.
We covered a lot of potential sales options. Every option was explained in detail to our satisfaction.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi- We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.
Joined my mother when buying a new car, didn’t plan on
Joined my mother when buying a new car, didn’t plan on it, but found a car the same day. Mac Phearson worked out the numbers efficiently, my trade in , everything… and I ended up driving away the same day with the new car. The dealership has a friendly crew and I would highly recommend, especially Mac Phearson! Overall best buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Misty- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!
Bryan was with me from start to finish and did a
Bryan was with me from start to finish and did a fantastic job. I dealt with Eric, sales manager, briefly, and he was very helpful and cordial
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi-Thank you, for choosing Matthews Kia for your new vehicle! We're delighted to hear about your positive experience with Bryan. We appreciate your kind words and look forward to serving you again in the future! Happy driving!