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Bob Moore Volkswagen

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,149 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (405) 775-9195 (405) 775-9195
Used (405) 775-9193 (405) 775-9193
Service (405) 775-9196 (405) 775-9196

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,149 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Volkswagen from DealerRater.

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Great experience

Everyone was great throughout the process. Straight forward, friendly, and fast. If you are looking to buy a VW I highly recommend Katero and this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

great place to buy a VW.

This is a great place to buy a new volks wagon. From the sales representative, to the sales manager, to the financial department all were easy to work with. They gave us what we wanted for our car. We will defently come back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It was nice and easy

There was a 3 hr wait for me to get my car back due to difficulty with the recall. But the service people were nice enough to give me up dates on what was going on with the car while it was being serviced. Everyone I have encountered there when ainbring my car in to be serviced is always so nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Super easy experience

Great customer service with making the experience very easy. My sales person Bryer was informative and made sure all of my questions was answered and I was familiar with all of the vehicles fetures. The general manager Craig made sure everything was great and i was satisfied with my experience. Finance went smooth with everything being well explained by Scott. I’d highly recommend purchasing a vehicle from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had detail work done on my Beattle- great servcie!

Had detail work done on my Beattle. The tech assisting me and the Service Manager kept me apprised of the time frame and the projected time to pick up my car. The Tech scheduling my detail even took time to 'twik' a couple of areas on the car because he wasn't total pleased with the final product. GREAT PLACE and attention to work and customer care.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent Customer Service

We drove down from Tulsa to purchase a vehicle. One because they had the vehicle we were looking for but also because true dealership was so easy to work with. Had everything lined out when we got there. Walked in, did a test drive, did the paperwork and was heading back home quick. Would definitely recommend this dealership!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Good Service

We have been using Volkswagen of Edmond since I bought my Tiguan. The people there care for you not just car. They want to get everything right the first time, which that is the way it should be. I talked with the manager and she got me in the next day. Didn't have to worry about my car from AAA or them or where it was picked up at. This service through all these companies made my life easier that day. Thanks DB

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

V Dub

As usual the best customer care in the area. Attention to detail and the customers best interests at heart. This is my 1st experience with Volkswagen cars and service and I will more than likely buy again because of the treatment so far. Keep it up guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Recall service with computer service .

Recall sevice on Beetle computer . Parts department ordered a reflector for the Drivers side . Since living quite a distance from Edmond Voltswagon the part will be sent to my address . Service employees very nice .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great people

The volkswagon service team did a great job on my vehicle! They even stayed in my budget. I was very impressed. The lobby was clean and there was a fabulous coffee machine that made custom drinks as well!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.