Reviews
Welcoming sales people.
Welcoming sales people. Helpful and patient. We found a great car at a price point that worked for us.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review! We’re so glad our team made you feel welcome and helped you find the right car at the right price. Enjoy your new ride!
Easy to get an appointment, pleasure to work with, and a
Easy to get an appointment, pleasure to work with, and a short wait. Disappointed they did an exterior car wash, but not even a a quick vacuum of the interior. This is a leased car for the first covered service. I thought they would clean the interior too.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words about our team and the appointment process—we're glad everything went smoothly overall. We understand your disappointment about the interior not being cleaned. While our standard service includes an exterior wash, interior cleaning isn’t always included, but we appreciate the feedback and will keep it in mind as we look to improve the experience.
Amazing!
Amazing! They were very responsive and did a good job communicating and went above and beyond with cleaning
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the amazing review! We’re glad our team communicated well and went the extra mile with the cleaning. We appreciate your kind words and look forward to seeing you again!
As always Alberto is amazing support.
As always Alberto is amazing support. Giving me the answers I need and ensuring my car is operating well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kind words! We're glad Alberto continues to provide excellent support and keep your car running smoothly.
No hassle.
No hassle. Great Salesperson. Great communication through text and no pressure for the sale. Best deal in town!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the awesome review! We're glad you had a hassle-free experience and found the best deal—enjoy your new ride!
Rarely is buying a car what I would call a “fun
Rarely is buying a car what I would call a “fun experience”— not the case with Matt & Nucar. Absolutely stellar service, honest and direct answers to any question, and a killer job of anticipating needs of the customer. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the fantastic review! We're so glad Matt and the team made your car-buying experience enjoyable and stress-free. We truly appreciate your recommendation!
Everything is too expensive.
Everything is too expensive. I have a 2012 vw passat. I spend 2k-3k at this dealership every year. Prices are out of control.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We understand your concern and truly appreciate your loyalty over the years. Vehicle maintenance costs can add up, especially as a car ages, but we always aim to provide high-quality service using genuine parts to protect your investment. That said, we're happy to review your recent visits to ensure all charges were necessary and transparent. Thank you for your feedback—it helps us improve.
Usually prompt service, very professional, up front about
Usually prompt service, very professional, up front about pricing, but the service department needs to have better communication skills within themselves. No one wants to wait three hours for the return of their vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the feedback!
Buying a car or servicing one is always easy and
Buying a car or servicing one is always easy and accurate. I just bought my 2nd and 3rd Jetta from NUcar. I have never been in a dealership I trusted anymore than VW Norwood.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the amazing review and your continued trust in us! We're honored to have helped you with your 2nd and 3rd Jetta, and we're thrilled to hear you feel so confident with us! Enjoy the ride!
Awesome car service AND Customer service.
Awesome car service AND Customer service. Very professional staff and beauty facilities. Staff very Customer-focused!!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic review! We're so glad you enjoyed the service and our team’s professionalism. We truly appreciate your support!