Reviews
The sales team at Lustine were professional, courteous,
The sales team at Lustine were professional, courteous, and extremely accommodating I enjoyed my experience and highly recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! Congratulations on your purchase!
Ike is an amazing person, and amazing friend I have been
Ike is an amazing person, and amazing friend I have been working with Ike since my first car about 10 years ago and he still doing amazing ! Thanks Ike !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words and feedback regarding your experience with Ike. We look forward to working with you for the next 10+ years!
Ike was very good help he assist us to have the best
Ike was very good help he assist us to have the best option for my wife car .. thanks for your patience and understanding our needs
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Zaid for your feedback! We really appreciate the 5-star rating!
Easy to work with.
Easy to work with. Great price and nice selection of vehicles. Our salesman, Marcel, was the best!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words regarding your experience with Marcel. Please let us know if there is anything else we can assist with!
Ike was a great help in purchasing our new car.
Ike was a great help in purchasing our new car. He was very nice and made our purchase effortless! Thanks Ike and Lustine!
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so happy that Ike was able to help you purchase your new car! Congratulations!
First of all, I am someone who NEVER leaves reviews.
First of all, I am someone who NEVER leaves reviews. However, this absolute joke of a dealership deserves worst ratings than they have. Service was fine while you’re buying the vehicle and they’re trying to shmooze you. Once you drive the vehicle off the lot they don’t care at all. They’ll bombard you with cheesey emails and texts about being in the “lustine family” only to give you the run around when you actually need assistance. Bought a truck in early May and was told the license plates would be delivered to my address within 15-20 days. Here we are 7 weeks later and I am finally being “promised” my plates will arrive tomorrow after over a month of pestering the dealership to give me a straight answer. After our phone call this morning employees laughed at my aggrevation before hanging up. My temporary tags are long expired and no one at the dealership bothered to provide new ones when asked. I’ve been given the run around over the phone and in person since I bought the truck. This dealership is an absolute clownshow. I’ve had far better customer service from small mom and pop dealerships in the middle of nowhere. Don’t even bother with this dealership unless you want to be aggrevated for over a month, talk to countless people giving you BS responses, and for them to laugh at you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Dear William, I apologize that your tags took a little longer to arrive than anticipated and if we did not follow up with you as well as you deserve. I’m glad that you now have your tags, and hope that you enjoy your 2017 GMC Sierra that came with the LIFETIME NATIONWIDE POWERTRAIN WARRANTY that is only available from our CDJR store! Please contact me personally again should you require anything additional! Thank you! Matt Lepage General Manager Lustine Chrysler Dodge Jeep and Ram Direct: 703-492-3647 E-Mail: mlepage@lustine.com
Great customer service really had a great experience got
Great customer service really had a great experience got the car i wanted leaving happy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the feedback! Please let us know if there is anything else that we can help with!
Ike was friendly, professional, and very knowledgeable
Ike was friendly, professional, and very knowledgeable about the Jeep. He was easy to negotiate with and he took good care of my family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the feedback! Please let us know if there is anything else that we can help with!
Very excellent service and the staff is very helpful and
Very excellent service and the staff is very helpful and respectful. Recommend anywho who wants a new car to go to Lustine
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the feedback! Please let us know if there is anything else that we can help with!
Personnel are very helpful and I am grateful for my dream
Personnel are very helpful and I am grateful for my dream truck. Loved the service and the attention I was given
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words regarding your recent experience! Please let us know how we can help in the future!