Reviews
Great experience with salesperson but I think it's...
Great experience with salesperson but I think it's terrible that this dealership has a policy that it doesn't fill the newly sold vehicle with gas. After purchasing an almost $50K vehicle, this left a very bad image of the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Was very fast ,very informative . he had all the answers...
Was very fast ,very informative . he had all the answers I asked about, very professional as well . Great comunication spoke my language you can say . great service, thanks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Craig was very helpful in searching four our new car....
Craig was very helpful in searching four our new car. This is the first SUV for our famly and my wife was hesitatn to break out of her pattern of buying sedans. Craig answered all of her questions and made her feel comfortable in the new Jeep Cherokee. During our visit Craig was very kind in using all of his tools to find the right Jeep in inventory without making us walk around the lot which would have been plesant in May but not February. I look forward to working with Craig in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I truly enjoyed my experience at this dealership. The...
I truly enjoyed my experience at this dealership. The sales man Ski was wonderful as well as finance. Thank you so much. I will definitely suggest this dealership to all of my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Chad took are phone call and guided us through the lease...
Chad took are phone call and guided us through the lease process and got us a mini can we were more than happy with I look forward to coming back to renew my lease in a few years. Excellent customer service!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was the fastest I have ever been in and out at a...
This was the fastest I have ever been in and out at a dealer. Very happy with the service Chris went above and beyond to get the vehicle ready for test drive.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I customized my own car with features I wanted - it took...
I customized my own car with features I wanted - it took about 2 months to specially build my car as promised by dealer - I like it
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Both Jim Szatkowski and Tom McDonald were a joy to work...
Both Jim Szatkowski and Tom McDonald were a joy to work with. Between the both of them, my wife and I had a outstanding experience at the dealership. They were able to answer any questions we had about the car and options available.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
tom was a great salesman to work with. never pushy, very...
tom was a great salesman to work with. never pushy, very descriptive of the car i wanted to look at, tried to haggle the price down to where i wanted (unfortunately it was a little higher than i wanted but still satisfied) very genuine guy. would definitely recommend tom and chrysler jeep dodge ram naperville dealer to anyone looking for friendly great service and a new car. thanks again tom we appreciate all of the help!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Craig was professional, friendly and helpful during my...
Craig was professional, friendly and helpful during my recent visit to Naperville Chrysler Jeep Dodge. He made the car buying process very simple and straightfoward. I would recommend working with this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car