Reviews
Write a reviewVERY DISATISFIED
I am so upset with the way I have been treated by this company, i was told my overage miles would be paid with the purchase of my new truck--NOT, and they never filed the paper work with the credit union, i called and called and called, and no one would ever get back with me. i am now in the process of doing all the leg work on my own because they dropped the ball time and time again on this, i have 3 other family members who drive the Ram truck, and i would not recommend this car lot, i just do not understand why i was treated the way i was, and now i have to go pay more money out of pocket for the over miles, and it just goes on and on.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Shopping for a lease
I went to the Jeep dealer in Southfield and worked with Louiay. He found me a great deal on a 2017 Grand Jeep Cherokee. He was so nice and made sure we were taken care of. I would definitely recommend working with him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the review! We hope you love your new Grand Cherokee!
New car experience
I had an amazing experience at this dealership. Andy Tavarez promised to make the process easy and he got me an amazing deal at the same time. I will definitely be referring everyone to him!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the review, Emily!
Friendliest Dealership
Everyone was so friendly and very helpful i will NEVER go to any other dealership! Thank you Remington and Amanda!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the kind words!
Leasing a new car for my daughter
I have purchased a number of cars from Southfield Chrysler jeep.My salesman has always been Byron Savage , he is a wonderful salesperson as well as a great person. I am always satisfied when dealing with this dealership,after twenty something years of having a working relationship with them I will continue to purchase vehicles from them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Real estate person
I had great experience in buying a car from Southfield Chrysler. The salesman explained everything we asked courteously,clearly and professionally.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joseph Tottingham
Jo did an excellent job! I went I looking for a new car, I came out with a wonderful experience and a new car. Jo was very helpful and patient.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the review!
BIG LOU will take care of you!!
Big Lou is the man he hooked it up and I got a super fast super loud challenger RT for a price nobody can beat!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Winning Experience
Ron Shamoon was thorough, professional and personable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dodge Southfield
Sales men "Rim" did a great job. Worked hard on getting me approved couldn't ask for better customer service. As good as it gets
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase