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Fox Chrysler Dodge Jeep Ram of Southfield

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (202 reviews)
Sales hours:
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–2:00pm
Sunday Closed
(866) 587-0816 (866) 587-0816

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (202 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Chrysler 200 limited

Thom Hayes and the entire used car sales team including management was exceptional. They made, turning in a lease and buying a car a very smooth process. Remarkable customer service . We appreciate that, truly... They provided a calm & cool atmosphere. Thank you all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Happy

I had a good helpful experience with this dealership I would definitely recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Service

This was by far the best experience I have had buying a vehicle. I worked with Michael Laymond he was very knowledgeable and worked really hard to get me the best deal. Service was prompt and he was able to finalize everything in a timely matter. The customer service that was shown here is one you don't see too often so I would highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

My experience was great I will recommend anyone I know looking for a lease or a buy to go there, great customer service, great pricing and overall great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience!

Best experience I've ever had at a car dealership. Being a woman it is always a little intimidating walking into a car dealership. I was approached by one of the salesman right away and he made it easy and actually enjoyable. I was looking in a Monday & had my car delivered to my house washed and with a full tank of gas by Thursday! Finance Dept was great too. Explained all the options clearly and didn't mind all my questions! Rory Huff helped me out and was the one who made this process actually enjoyable!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buyer

Frank Tucci is excellent!! I had a very good experience and a beautiful car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Happy customer

Excellent customer service! I got nice SUV with a payment I could afford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Hands Down Best Service

I went in to see Rock N' Roll Joe. He made the process so easy and stress free for me. This was my first lease and EVERYWHERE I went before I got here denied me. He was hands down then best. I wasn't there long enough to know how everyone else was. The finance lady was great as well. Joe had me in and out in my new car!! I would never shop with anyone but Joe.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dodge Ram 1590 hemi

This is out second Dodge truck. We called Blake's cell phone from our first Dodge and found him at this dealership. All of the family now has Dodge trucks. Husband got the color and hemi he has wanted for years. Blake is a wonderful salesman and we picked up the truck in one day because of Blake's experience. Dealership was pleasant and everyone was friendly. Great experience. DODGE RAM truck Rocks.!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 1.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New Vehicle

It is always a pleasure purchasing a vehicle from the Southfield Chrysler location. Receive with a smile and pleasure attitude. The process was stress free and walk away in hours with a brand new vehicle. My salesperson was Rory, if you are in market for a vehicle I recommend the Southfield location and ask for Rory.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Pauline! We're so glad to hear that you had a great experience here! However, we see that you rated us one star; was there something else that we could help you with to earn a higher rating? :)