Route 1 Hyundai

Samantha put sales person was extremely knowledgeable and very easy to understand. Gave clear directions. Would recommend! Go see her. Give her a big raise!!

Samantha was knowledgeable and professional… extremely ! She worked with us and went over everything and made the process fairly painless.

Great experience leasing a new car today. Samantha was so helpful and got us a great deal. She is very experienced and friendly. The processing and paperwork was fast. Samantha set us up with everything we needed before driving out of the dealership to enjoy our new car.

Avoid this dealership at all costs. Advertise lower than MRSP, then give you the classic bait and switch with hidden fees. Huge price deception.

I originally posted a 5-star review from my day of purchase but have amended my review to account for an absolutely terrible customer service experience after the fact. I purchased a certified used vehicle on 5/22/24. That night, upon reviewing my documents, I noticed a discrepancy in the financial paperwork where it appeared I was overcharged about $2,000.00. I sent an inquiry through the webpage noting the discrepancy and asked if it was an error or if there was something I was missing and just wanted an explanation. I got a phone call the next day from the salesman profusely apologizing. He asked me to come in Monday (Memorial Day) and the GM would correct the discrepancy. The owner, who is also the GM, emailed me Saturday to ask if my question was answered. I responded that I was told I would be meeting with him Monday to have the mistake fixed. I never received a response to my email from the GM. I cut my MDW plans short to go back to the dealership thinking I was getting money back since they admitted a mistake was made. I drove an hour to the dealership just to be told the $2,000 was a pre-certification inspection charge that wasn’t reflected in the paperwork. I told the owner/GM this could have been an email or phone call that could have saved me the trouble of cutting my MDW plans short and spared me the hour drive to the dealership, especially since I had directly addressed it with him by email and he was aware of the situation, and he walked away from me with no apology at all. I feel the customer service from management was absolutely terrible.

2nd car I bought thru Darren Loved how easy it was Especially thankful on how he made my wife feel at ease with the car as well Made sure I know the” ins and outs” of the car before I drove it home. We’ll definitely go thru Darren again!

I had a great experience buying my new Kona today. Chris was super helpful and every one I met went out of there way to make my experience hassle free.

I am sorry to say that they are very unethical and unprofessional. They don't honor what they advertise on their site. Their manager called me saying that he will give me a good deal and when I reached they said the advertised amount on site is wrong and increased the price for me. I don't know if it is discrimination or what.

My wife and I visited the dealership on March 12. The exact vehicle we needed was not available but through the very hard work of Tykell we got a vehicle on March 18. The entire process took a little longer than we anticipated but at the end we felt like family. Kudos to Mike the General sales manager. Make sure you ask for Mike and Tykell. They will do their very best to see that you are satisfied. We are both happy with the outcome and will most definitely purchase other vehicles there.

Pleasantly surprised with entire leasing process! I had been actively shopping since labor day weekend for the Hyundai venue and on Friday the thirteenth of January2023I found Fred Corea who was my lucky find.He is informative,well versed in auto speak,not pushy,to the point, and a gentleman.He is the car salesman you thought you could only dream about!!