Reviews
I was treated well and job was completed quickly.
I was treated well and job was completed quickly. I am very pleased with their service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!
Manny your service Manager was kind enough to have a Kia
Manny your service Manager was kind enough to have a Kia Niro looked at for me. The car was purchased in Philadelphia by my daughter. When I owned my 2011 Kia Optima EX, I had all my service done here...220,000 miles worth of work. Have always respected Manny and his team for great service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your time and kind words, Dave! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!
I just recently changed the air filter and the cabin
I just recently changed the air filter and the cabin filter. Yet every time I come to get my oil changed your mechanics try to sell me things I don’t need. If this happens again I will be taking my business elsewhere.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Joe. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.
I brought my car in for a recall repair.
I brought my car in for a recall repair. Never having been to vision Kia, I wasn’t sure what to expect. Jessica Brown at the service desk took care of me, brilliantly! I am so grateful for her help. The repair did not go exactly as planned, but Jessica made sure I was taken care of and able to get back home. The entire team in the service area was exceptional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!
Very good service, reasonable prices.
Very good service, reasonable prices. Great friendly people clean waiting area. Easy location, timely repairs
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!
It was a good experience helpful sales associates.
It was a good experience helpful sales associates. Inventory of new and used cars where great. I will be returning for my next car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!
Excellent customer service, friendly staff, and solid
Excellent customer service, friendly staff, and solid work. I would definitely recommend them to a friend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!
This was the first service of our Sportage PHEV and it
This was the first service of our Sportage PHEV and it was a good experience. The receptionist, and the accounts secretary were very friendly and the service mechanic spent time with me explaining his findings. I would definitely recommend this garage as the best in Rochester
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.
KIA Easy Rochester said if I wanted my new car the day I
KIA Easy Rochester said if I wanted my new car the day I bought it, they’d prep it immediately. As excited as I was about an electric car, I waited to pick it up the next morning. Staff would needed to stay late to prep my car. That certainly was not necessary.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!
I had a great experience.
I had a great experience. The staff was friendly and knowledgeable. I would definitely recommend the dealership to other people.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!