Vision Kia East Rochester

My experience was positive, from the moment I walked through the door, and was immediately welcomed, until I drove away, 24 hours later, in my new Sportage!

Very helpful, professional Keep me informed, reached out to schedule the recall. This is ridiculous. Why do you have a word requirement on a survey?????

I love working with the service team they are the best and provide great service

Service department did what I wanted to have done, on time and friendly. The sales department was also recommendable. I can't say much else about them because my car has been working so well that I haven't needed to go back there for anything else.

From start to finish the process was nothing but professional. They walked us through everything with no hesitations. The sales representative Eddie was confident and knowledgeable about all the material and if he didn't know an answer he wasn't to proud to ask for help.

I was told my car would not pass inspection as the brakes were 2mm and failed. I replaced them myself but when I checked the thickness they were actually over 5 mm so I spent $80 for no reason. Also they quoted a lot of money for sir and cabinet filters but I found them on line for $1.70 for cabin filter took 5 minutes to replace and $4.35 for air filter and again only took 5 minutes to change. Tried to upsell me on a number of things I did not need.

The KIA dealership in East Rochester is committed to their customers having a good experience — from the purchase of a great vehicle, and then throughout the life of it. Manny and Amanda and the service team will go the extra mile to insure that is the case.

It went as promised. On time, kept in touch and very helpful during the course of the appointment.

Very helpful, courteous, and not a long wait time. Was generous in offering me a coupon for my oil change service.

Exemplary service. My service rep, Chino, went over and above to get to the root of the problems with my car. Anyone who needs work done should ask for him.