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Cavender Nissan of San Marcos

(267 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
(855) 625-0239 (855) 625-0239

Reviews

(267 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cavender Nissan of San Marcos from DealerRater.

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Close to home

I deal almost exclusively with my Lexus dealer, but needed my state inspection, so since my dealer is about 30 miles away, I came here as it is close to home. Regardless of arriving in something that was not a Nissan, I was greeted promptly. When I said I wanted my state inspection done, the attendant said, “no problem, but we have quite a few in front of you. If you would like to wait it will probably be about 1 1/2 hours.” I waited and it was actually just a little mow than an hour. During the interim, the attendant gave me an update. Everyone was very polite. Although I am a devoted Lexus owner, and accustomed to their great service, this was likely as good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing this feedback with our team, Larry. We appreciate your support!

Their service is usually the very best.

Their service is usually the very best. Life sometimes gets in their way with timing. However, Jacob always delivers the best service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great experience

Mike was very helpful in getting my 2020 Frontier in and out for recall work. In addition, they checked the truck for other issues and cleaned the truck before I left. I was apprised of the status of my vehicle each step of the service call. I highly recommend Cavender Nissan for service and Mike as a service advisor.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Greg, we're delighted you enjoyed working with Mike and our team at Cavender Nissan of San Marcos during your recent visit! Thank you so much for sharing this positive feedback. We hope to work with you again down the road!

Always Pleased

I’m always pleased with the customer service team at this Nissan dealership. Jacob kept me informed of the progress of my car maintenance start to finish. I bring my car to be serviced at this location because of the outstanding service I’ve received over the past 10 years and it’s because of your very qualified, professional Service Manager, Ray. Ray has always taken care of my cars, I trust him to do what’s best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Betty, thank you for the review! We are thrilled to hear that Jacob and Ray have delivered such successful service experiences over the years. We will be sure to pass on the kind feedback to them. Drive safely, and we hope to see you back at Cavender Nissan of San Marcos!

Jacob my service advisor at cavender nissan of san marcos

Jacob my service advisor at cavender nissan of san marcos was great. He has great customer service and is very easy to talk to. I highly recommend Jacob if your Nissan needs service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for the review! We are so glad to hear that Jacob delivered such a successful service experience. Drive safely, and we hope to see you back again at Cavender Nissan of San Marcos!

Service department at the San Marcos dealership.

Excellent service from Jacob in the service department. He is very honest and knowledgeable about the needs for my car. He has good customer service experience. I will like to request him at my next service due on my car. I’m

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Emilio, thank you for the review! We are so glad to hear that Jacob delivered such a successful service experience. Drive safely, and we hope to see you back again at Cavender Nissan of San Marcos!

Easy buying experience and friendly service.

Experience was low stress and quick.Did not try to sell me something I did not want to buy.I would recommend Cacender Nissan. Finance was in and out quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Craig, thank you for the review! We appreciate the kind feedback and hope to see you back again at Cavender Nissan of San Marcos. Safe travels in your new vehicle!

New car instead of used ended up a better deal.

Thomas is a very likeable person who was both professional and easy-going. He helped me achieve getting my son into a brand new car. Thank you Tom for your expertise.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

James, thank you for reviewing Thomas and the team at Cavender Nissan of San Marcos! Safe travels in your new car!

Done and Dusted !!

Jennifer Guerrero and Daniel Santana were amazing to work with , they understood my wants and met my expectations , they were knowledgeable and friendly. I would recommend you work with them if possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Robert, we are ecstatic to hear that Jennifer and Daniel went above and beyond to provide you with a 5-star experience at Cavender Nissan of San Marcos! Thank you!

Reynaldo was very courteous and respectful as well as

Reynaldo was very courteous and respectful as well as professional. He represents Cavendar exceptionally! He was clear and explained things very well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We are so glad to hear that Reynaldo delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Cavender Nissan of San Marcos!