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Andrews Cadillac Mt. Juliet

(208 reviews)
Sales hours: 7:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 7:30am–6:00pm 7:30am–6:00pm
Tuesday 7:30am–6:00pm 7:30pm–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 7:30am–6:00pm 7:30am–6:00pm
Friday 7:30am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (615) 823-4910 (615) 823-4910
Used (615) 829-8027 (615) 829-8027
Service (615) 823-7810 (615) 823-7810

Reviews

(208 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Andrews Cadillac Mt. Juliet from DealerRater.

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Josh was great to deal with.

Josh was great to deal with. I never felt pressured at any time. The whole sales team bent over backwards to make our deal happen. We love our car and would recommend them highly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Andrews Cadillac is amazing!

Andrews Cadillac is amazing! I needed a used Escalade so I went by the dealership and Josh Hatfield was so helpful! I told him what I was looking for and he worked really hard to find exactly what I wanted. He truly worked magic! During the purchase process, I was very impressed by everyone I met at Andrews Cadillac and it was a wonderful experience. They are nice, trustworthy, happy, helpful people and I’m so thankful I went there so get what I needed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Andrews Cadillac is fantastic.

Andrews Cadillac is fantastic. Will only have my car serviced there. Every time I have taken it in it is always great service. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

When i checked my car after picking up in the morning,

When i checked my car after picking up in the morning, There was sound noise issues. There are so many issues even if new car! I think the car is old one, not new car I already tried to visit 4times due to many issues. And also, I visited the shop to pick up my car on Friday 6:05PM. But they did not wait pick up. I saw someone inside. But they rejected I was disappointed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Josh was supberb.

Josh was supberb. Very professional and knowledgeable. Dealership was clean.had sof drinks but no Diet Coke!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everything was handled in a professional and a friendly

Everything was handled in a professional and a friendly manner.It was a good experience from beginning to end!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great dealership.

Great dealership. Responsive and dependable. Could not ask for better customer care service. Great team of employees.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I saw an xt6 last March.

I saw an xt6 last March. I contacted Jenna but didn’t think I could afford the one I wanted. Last week (December) she contacted me w the exact car I wanted. She went above and beyond to make this happen and I put a deposit down 20 minutes later and picked it up a few days later. The absolute best car buying experience I’ve ever had in my life. From Jena to finance to service the whole experience was easier than I could have hoped for. I live in Nashville but will always buy and refer people to Andrews. Phenomenal service. Thank you so much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service as always!

Excellent service as always! Super friendly and the service department is SO clean! They get things done in a timely manner and with a smile! 5 STARS!🌟 🌟🌟🌟🌟

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Best service, everyone is very pleasant.

Best service, everyone is very pleasant. Are always extremely helpful. Will only take my car here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.