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Andrews Cadillac Mt. Juliet

(230 reviews)
Sales hours: 9:00am to 5:00pm
Service hours:
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Sales Service
Monday 7:30am–6:00pm 7:30am–6:00pm
Tuesday 7:30am–6:00pm 7:30pm–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 7:30am–6:00pm 7:30am–6:00pm
Friday 7:30am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (615) 823-4910 (615) 823-4910
Used (615) 829-8027 (615) 829-8027
Service (615) 823-7810 (615) 823-7810

Reviews

(230 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Andrews Cadillac Mt. Juliet from DealerRater.

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Excellent service and took care of my two vehicles in

Excellent service and took care of my two vehicles in very professional manner and very quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

As always, everything was great.

As always, everything was great. Robert and the rest of the team were courteous, friendly, and professional.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

First time here.

First time here. Won’t be the last. I was worried about it bringing it to a Cadillac dealership and the price difference, but Andrew helped balance that out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This dealership always takes care of you and gets you in

This dealership always takes care of you and gets you in and out quickly. Always a pleasure to do business with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Dan was very helpful and the dealer ship was very honest

Dan was very helpful and the dealer ship was very honest and quick to get me in and out asap!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Jena made our new car purchase seamless.

Jena made our new car purchase seamless. Answered all our questions in a timely manner. Best Cadillac dealership that I have ever done business with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I have owned a lot of new vehicles.

I have owned a lot of new vehicles. Andrews Cadillac Mt Juliet is the best. Ms. Jacobson is the smartest, friendliest-sales person I-have seen. The Service department is super. Management is very warm and friendly. In fact it is just a fantastic experience. It is not like the hassles you normally find a car dealerships.That is why I just got my second new Cadillac XT5 from them. I would not think of going anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Stanley made the process seamless.

Stanley made the process seamless. We lived two hours away, and he made sure that everything was taken care of by the time we arrived. He was extremely responsive to all calls and texts leading up to our visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very knowledgeable, worked with us to make our purchase,

Very knowledgeable, worked with us to make our purchase, very happy ,, looking forward to doing business here, glad service department is open on Saturday Thanks again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Jena was fantastic to deal with as well as Joe the

Jena was fantastic to deal with as well as Joe the business manager the dealership is spotless and when you take delivery it’s bar none very impressive they are very professional and know what they’re doing. I will definitely put the word out this is the place to go for any Cadillac needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.