Reviews
Great service!
Jonathan Woods was great to work with. He was professional, friendly and knowledgeable! I would highly recommend this dealership to my family and friends!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dianne, I want to thank you for your 5 star review! It's fantastic to hear that Jonathan was able to take such great care of you and make sure that everything was to your satisfaction. Should there be anything else you need or any other way we can assist you, I hope you'll let us know! Sincerely, George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006
Super Service
Prompt and courteous. Nice waiting area with free coffee/water and snacks. Free WiFi. Always get a freshly washed car back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are very humbled by your kind words and delighted to know that our guest sees and appreciates all our efforts. Please, don't hesitate to swing by if you have any questions or concerns. Until next time, drive safe and stay well! Sincerely, George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006
Great service
Friendly staff, especially Michelle Bolden. It has been a pleasure to deal with this company from sales to service in our two purchases
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Alfred, thanks so much for taking the time to share your feedback with us! Michelle is a valuable member of our team and she will be grateful to read the nice comments you left her. If there is anything more that we can do please come back and see us again. Take care! Sincerely, George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006
Manassas Kia
This is an extremely organized dealership. We had minimal waiting, felt like we got the best deal on both trade in and the new vehicle we purchased. The selling agent was fantastic, knew the vehicle well so he could answer all of our questions and honestly let us know of any issues.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the kind review. Anytime our customers let us know that they had a very pleasant purchasing experience brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Sincerely, George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006
Great service
It was great. The service was fast and the staff is very friendly. The quality of service is an A+
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jonathan, I am happy to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Brown's Manassas Kia for your automotive needs. Sincerely, George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006
Great Experience
straightforward and friendly service absent the dickering runaround. Johnny S. made the deal go smoothly and did what he promised he would do. Recommended!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robert, thanks so much for taking the time to share your feedback with us! Johnny is a valuable member of our team and he will be grateful to read the nice comments you left him. If there is anything more that we can do please come back and see us again. Take care! Sincerely, George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006
Timing was fast for the amount they did
Service went fast and smooth thanks to Michele and the tech. Parts guy ken is knowledgeable about kia and very helpful. The new general manager George is awesome and has a great personality.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Edward, we appreciate your kind words about the entire service team. Thank you for choosing Brown's Manassas Kia for your automotive needs. Sincerely, George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006
Great service, very clean
Took care of me in a very timely manner. Iwas a walk in, with no appointment. They had the part on hand. They vacuumed my car too.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write this review. We are pleased that everything went well for you. Feel free to let us know if you have any concerns about your vehicle. Sincerely, George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006
Great Service and Experience
John was great! He went out of his way to retrieve the exact car model, color, and features for me. Quick, easy, to the point, straight forward, friendly, and superb customer service. As a first time buyer, I was amazed at how smooth my experience was with Brown's Kia. I will definitely be coming back for my maintenance and services here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Reika, thank you for sharing your purchase experience working with John! He's great with people and focuses on the guest's needs. I'm glad he was able to help with your purchase and provide you with a great experience. If there's anything else we can help you with in regard to your new vehicle, please let us know. Happy driving! Sincerely, George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006
Personable service
I always feel welcome and valued when I visit this dealership. Employees go out of their way to make connections.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Julie, we appreciate your kind words about the entire service team. Thank you for continually choosing Brown's Manassas Kia for your automotive needs. Sincerely, George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006