Reviews
A trusted place to take your vehicle.
Customer service representative is very professional and trustworthy, which encourages me to accept all of her recommendations for work to be done. Excellent technicians.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I wanted to take a moment to let you know that we appreciate your business and your kind words on behalf of our team. It’s important that when our customers drop their vehicle off with us, they’re given the transparent and trustworthy service we know they deserve. I hope that if there’s anything else you need, you won’t hesitate to let us know. Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com
Expedient process
I was able to start the process before arriving and the visit was very efficient and didn't take forever. The finance manager explained all the options very clearly and I felt empowered to make good decisions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com
Facilities are clean friendly
Great customer service. They are honest snd forthright. I always have my car dealer serviced. Dave Metzlrr is my rep and he is the best
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com
Great service
Always great service. Work completed on time. Easy scheduling service and appointments available when needed. Will always do service thru Honda
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We cannot thank you enough for this glowing review of our service center, Kathleen! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com
Very good service and the facility was exceptional
My Salesman Guzman was the best very helpful answered all and every question. He went above and beyond to make this deal happen!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Louise, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Guzman went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com
Happy Customer
Kenny was so kind, not pushy and a fantastic salesman. I felt I got a great deal. The whole sales team made the process quick and easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Tim Eubank - General Manager - tim.eubank@brownscar.com
Great service, excellent
I have been impressed each time I'VE come in for service. I was greeted immediately. No long wait and back on the road in a timely manner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Tim Eubank - General Manager - tim.eubank@brownscar.com
Great service, clean facilities, and wifi
I love the friendly and accurate service that I have received each time I call and go to the dealership/service center. I have only had two experiences with the service center and I must say I have zero complaints.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Tim Eubank - General Manager - tim.eubank@brownscar.com
Excellent all around!
Kemani was sweet, patient, clear, responsive, and listened super well to what i needed, expected, and hoped for. Doesnt get any better than that!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com
Great service. Thank you.
Mike was very helpful and explained everything well. He went above and beyond to make my experience easy. Would recommend to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com