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Ken Ganley Kia Alliance

(641 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:30pm
Tuesday 9:00am–8:00pm 8:00am–5:30pm
Wednesday 9:00am–8:00pm 8:00am–5:30pm
Thursday 9:00am–8:00pm 8:00am–5:30pm
Friday 9:00am–8:00pm 8:00am–5:30pm
Saturday 10:00am–4:00pm 9:00am–12:00pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (330) 532-7098 (330) 532-7098
Used (330) 532-7103 (330) 532-7103
Service (330) 532-7099 (330) 532-7099

Reviews

(641 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Kia Alliance from DealerRater.

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I had some routine maintenance done today and the guys in

I had some routine maintenance done today and the guys in service were so kind and helpful! The appointment took less than an hour and I was back about my day! The waiting area was nice but what was even better were the picnic tables outside under the overhang so I could still enjoy the weather.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Julie, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Fantastic service as always, can always count on an

Fantastic service as always, can always count on an enjoyable experience when I visit them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

Best dealership I have ever been to in my 60 years of

Best dealership I have ever been to in my 60 years of buying cars. Tyler moore is the best salesman I have ever worked with. He made made buying a car fun, not work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Alliance. Please let us know if there is anything else we can do for you; we are more than happy to help!

Very friendly pleasant staff above all a great sales

Very friendly pleasant staff above all a great sales person Caleb for going the extra mile

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

So glad to hear you had a great experience with us here at Ken Ganley Kia Alliance! Please let us know if you need anything in the future! Have a great day!!

Excellent experience!

Excellent experience!! Had an oil change tire rotation appointment at 9:20 AM. Left the dealership at 10:10 AM. Everything thing was done and car was washed. Great experience. The waiting room had coffee, soda and water plus snacks, very nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Thomas for the kind words! Please let us know if you need anything in the future and come see us again! Have a great day!

Really easy process to test drive and lease a Kia for the

Really easy process to test drive and lease a Kia for the first time! Awesome features and information too! Warranties were the best by far! Xander and Patrick were so awesome and fun to work with!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Julie!!! Thank you for the great review and hope you love your new car! And always remember..."We wanna see ya in a Ken Ganley Kia!!!!" :) Take care!

I received excellent service this morning with my car.

I received excellent service this morning with my car. It was very happy that they were able to diagnose the issue and let me know what the fix for it would be

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

So happy to hear you had a great visit with us at Ken Ganley Kia Alliance! Please let us know if we can be of assistance in the future! Thank you! Have a wonderful day :)

I went in looking for a car after my last car I purchased

I went in looking for a car after my last car I purchased was totaled in an accident. My fianc� and I only have one car right now with 3 kids and we needed a second vehicle real quick. We walked in and was talked to within seconds. JJ greeted us and got us to Caleb who was free in that moment. We took a K5 for a test drive and fell in love. We sat down and was approved in seconds. Caleb explained everything very thoroughly and made sure we were comfortable with the payments we would be making and he did everything he could to make sure we walked away with a car! Good job Caleb !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hey Stefani! So happy to hear our team took such great care of you! We are always here to help. Hope you enjoy that new car! Have a wonderful weekend!

Excellent service, facilities were clean and

Excellent service, facilities were clean and well-maintained. The service personnel were friendly and knowledgeable. All my questions were answered, and I was waited on quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Barbara! Thank you for the great review! Hope your day is awesome!! Come see us again!

I feel satisfied that the best price was achieved.

I feel satisfied that the best price was achieved. The salesman spent a great deal of time with us and there was no pressure to buy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review William! We appreciate you and the feedback! Have a wonderful day!