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Steele GMC of Round Rock

(496 reviews)
2025 consumer dealer award
View 1 awards
2025 consumer dealer award

Reviews

(496 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Steele GMC of Round Rock from DealerRater.

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everything went smooth.

everything went smooth. nice and expedient. good service good customer service and support very pleasant

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you had a smooth and pleasant experience with us at Steele GMC Round Rock. Thanks for the kind words!

Kyra in the service department is amazing.

Kyra in the service department is amazing. She takes care of her customer correctly the first time,every time. Helped me with a tight timeframe on getting my truck back to me. I cant say enough about her and the service team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Stacy, we're delighted to hear that Kyra and the Steele GMC Round Rock service team provided such exceptional care for you. Thank you for sharing your experience with us!

This service department has spoiled me for years!

This service department has spoiled me for years! Timely, thorough, and organized service. The two service advisors I've worked with ( Scot and now Josh) are second to none in knowledge and communication.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Scot and Josh have provided you with exceptional service at Steele GMC Round Rock! Thank you for your kind words and continued trust in our team.

Service people are courteous and ready to help.

Service people are courteous and ready to help. The serviceman on my latest visit was on time and waiting for my appointment, he did his job efficiently and I was on my way in no time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our service team at Steele GMC Round Rock provided you with efficient and courteous assistance. Thank you for sharing your experience, and we look forward to serving you again in the future!

Very good service and I like how the workers talk to the

Very good service and I like how the workers talk to the customers, is like the family atention

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Victor, thank you for sharing your support of Steele GMC Round Rock!

Great service Josh helped us on a weekend and we were

Great service Josh helped us on a weekend and we were from out of town… he treated us like family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - Josh and the Steele GMC Round Rock Team

After a long time searching and comparing options, I

After a long time searching and comparing options, I finally found a great and honest deal thanks to Mayerlyn Méndez. Her patience, transparency, and dedication truly made the difference. Not only did I get the vehicle I wanted, but I also felt supported throughout the entire process. I 100% recommend Mayerlyn as your go-to salesperson. If you’re looking for someone who genuinely cares about helping you and not just making a sale, she’s the one. Pablo

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Pablo, we're delighted to hear that Mayerlyn made your experience at Steele GMC Round Rock so positive and supportive. Thank you for recommending her as a go-to salesperson! Enjoy your new vehicle!

Service was very professional and on a timely manner.

Service was very professional and on a timely manner. Being from out of town the service manager went out of his way to expedite the repairs on my truck. Totally satisfied with the work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our team at Steele GMC Round Rock provided you with professional and timely service. It's great to know the service manager went above and beyond for your truck repairs. Safe travels, especially when you're out of town!

Clean friendly and helpful.

Clean friendly and helpful. Enjoy all the employees. Always have great service not over booked

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Here at Steele GMC Round Rock, we are always thankful for positive feedback from our customers. Thank you!

Have purchased 7 vehicles here in the last 6 years.

Have purchased 7 vehicles here in the last 6 years. Sale, finance, and service all 5 stars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Josh, thank you for taking the time to review Steele GMC Round Rock. We're happy to have you as a customer.