Reviews
The service for my cars is always excellant and thorough.
The service for my cars is always excellant and thorough. Staff are interested and concerned to be sure I am satisfied with their work on my cars.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rick, we're delighted to hear that our team at Steele GMC Round Rock consistently provides excellent and thorough service for your cars. Thank you for sharing your positive experience with us!
We purchased a 2024 GMC Yukon Denali XL from Steele in
We purchased a 2024 GMC Yukon Denali XL from Steele in October of last year. I had a couple of dings in the right back quarter panel that we took in to a professional to have repaired, only to find out this vehicle had hail damage all over that obviously to every day people like us could not be seen. When he put his special light on our car, oh my gosh I was sick. That is a $90,000 vehicle & it was never disclosed to us that it had hail damage or that some of the dings had been sloppily “repaired” that was also pointed out to us. This was our first time dealing with Steele & will without a doubt be our last. How people can be so deceiving & flat out liars is beyond me. If you purchase from them, you better have a keen eye & look over that vehicle before you spend your hard earned money on a vehicle that’s been damaged when you think you’re buying new. They’ll probably see this & come up with more lies to cover their tracks, but at the end of the day, they know what they did. We would have NEVER purchased this vehicle had we of known about the hail damage.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
The atmosphere at Steele is warm and very friendly.
The atmosphere at Steele is warm and very friendly. Everyone there is always willing to help you with anything you need.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tyshon, we're delighted to hear you enjoyed the warm and friendly atmosphere at Steele GMC Round Rock. Our team is always here to help with anything you need!
Thank you, continue to do what you do, but also ways strive for improvement. You have a Super Star on your team, name Kyra Fleming. She deserves any promotion coming her way! My wife and I thank Kyra for everything she has helped us with.
Kyra as always was professional and courteous.
Kyra as always was professional and courteous. Thank you all for the video on the service and timely completion
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ray, we're delighted to hear that Kyra provided you with professional and courteous service at Steele GMC Round Rock. Thanks for the feedback!
Josh Evans did a wonderful job taking care of my vehicle
Josh Evans did a wonderful job taking care of my vehicle And my service needs
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for leaving Steele GMC Round Rock a five-star review! It's great to hear that Josh did a great job taking care of your vehicle.
I've done all my vehicle purchases and service there
I've done all my vehicle purchases and service there since 2014. Always feel that I'm treated fairly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tim, it's fantastic to hear that you've consistently had a positive experience with us at Steele GMC Round Rock since 2014. We appreciate your loyalty and look forward to continuing to serve you!
Great service, the whole team was very helpful and
Great service, the whole team was very helpful and friendly. Everyone stops to make sure you are getting helped.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that you had a positive experience with our team at Steele GMC Round Rock! Thank you for the kind words, and we're always here to assist whenever needed.
I had an electrical issues with my truck… I dropped it
I had an electrical issues with my truck… I dropped it off with Stephen and presented my 3rd party vehicle warranty and within 36 hours I had my truck back and it was working like new. They even took care of a couple of recall items within that 36 hour timeframe.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mike, we're delighted to hear that Stephen and the Steele GMC Round Rock team got your truck back in top shape so quickly! Thank you for sharing your experience with us. Safe driving ahead!
Everything was excellent on my recent visit,chad was very
Everything was excellent on my recent visit,chad was very helpful and explained to me my next service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rene, we're delighted to hear Chad provided excellent service during your visit at Steele GMC Round Rock. Thank you for sharing your experience with us!
Jose Medellin is a good salesman.
Jose Medellin is a good salesman. He had the vehicle pulled up to the front and was for our arrival. He showed us some exterior features on the vehicle before we headed out on a test drive. Once we returned we went inside and started working to agree on a price.after a little discussion we agreed on a price. Everything up to this point was going pretty smoothly, then there was a longer than anticipated time to get in to see the finance team. Once we were able to meet with finance the rest of the process went smoothly. It All in all we spent roughly 5+ hours purchasing the vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bill, thank you for sharing your experience with us at Steele GMC Round Rock. We're glad to hear that Jose provided excellent service and helped make the process smooth overall. We appreciate your patience during the finance portion and hope you're enjoying your new vehicle!