Reviews
I lucked into meeting Bob, the salesman I worked with.
I lucked into meeting Bob, the salesman I worked with. I enjoyed working and visiting with him. Everyone there was helpful and friendly. I got the truck I wanted at a price I could pay.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to hear that you had a great experience working with Bob and the team at Steele GMC Round Rock! Thank you for choosing us and we hope you enjoy your new truck. If there's anything else we can do for you, please don't hesitate to reach out! Safe travels!
First time with steel since they purchased old dealer.
First time with steel since they purchased old dealer. This review is for service experienced transmission problems that the previous dealer had worked on three or four times to correct every time they seem to fix the problem but it always comes back this time when I picked up the vehicle and the first time I shifted it into reverse there was a large clunk, and then it seem to operate. OK so I guess the jury is still out on if they fixed the shifting problem With the transmission. The cost of repairs were shockingly hi to me but the service writer said it’s guaranteed for two years so keeping my fingers crossed.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Steele GMC for your service needs. I appreciate your feedback and am glad to hear that our team was able to address the transmission issue. If you have any further concerns or questions, I would be happy to help out. Take care, Richard Davidson - Service Manager - (512) 244-8000
All issues concerning the vehicle were resolved.
All issues concerning the vehicle were resolved. And they Kept me informed during the process
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jim - We really appreciate you taking the time to leave Steele GMC Round Rock this awesome review. Thank you for sharing your experience.
Went in for an oil change and was advised of other
Went in for an oil change and was advised of other recommendations. It was a lot, but there was no pressure to have work done there. Steven was a very friendly and competent service manager. Waited minimal time and was out in an hour from start to finish. Great job
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Steven and the rest of our team at Steele GMC Round Rock are grateful for your kind words, Calicord! We're glad to hear that you had a positive experience with our service department during your oil change. Thank you for taking the time to share this feedback with us. Drive safely and have a great day!
Talked to them through text.
Talked to them through text. Then drove up and bought a truck Todd was great to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was our pleasure to assist you! Thank you for choosing Steele GMC Round Rock and for sharing your experience with Todd. Safe travels in your new truck!
Good customer service.
Good customer service. In and out in no time. Would recommend Steele for car buying to family and friends
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to see that you had a great experience at Steele GMC Round Rock and appreciate your recommendation to family and friends. Our team is dedicated to providing efficient service with top-notch customer service. Thank you for taking the time to share your review with us!
Good service at Steele.
Good service at Steele. Courtesy on time you need to do an easier way to do surveys. I don’t want to sing into my google account
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled you had a good service experience at Steele GMC Round Rock! We appreciate your feedback and will take it into consideration when improving our survey process. Thank you for choosing us for all your vehicle needs.
Good dealership, they took care of my problem and also
Good dealership, they took care of my problem and also took care of a warranty billing issue to insure I did not have to pay out of pocket since I had the full premium warranty.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We are thrilled to hear that you had a successful service experience. Drive safely, and we hope to see you back at Steele GMC Round Rock!
Fast, easy & helpful.
Fast, easy & helpful. Simple to schedule maintenance, lots of appointment choices & quick response time. No complaints.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive review and are delighted to hear how satisfied you were with our service at Steele GMC Round Rock. Thank you for acknowledging our ease of scheduling maintenance and our quick response time! We look forward to seeing you again in the future.
Steele GMC and Chad are always able to work me in to take
Steele GMC and Chad are always able to work me in to take care of my truck. They do this with the grace, style and class that I have come to expect.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad that Chad and the Steele GMC Round Rock team were able to assist you with your truck! Thank you for trusting us with your vehicle's care. Providing top-notch service is always our goal.