Reviews
Great experience working with Jake and his team on the
Great experience working with Jake and his team on the purchase of my new 2024 AT4 3500 diesel pick up truck long box. I was already familiar with the vehicle and Jake sent me the specifics of this vehicle so after a brief phone conference with finance all that was left to do was hope on a plane out of Sidney,MT , Jake picked me up from the airport and had the vehicle and paperwork ready to go. Great job GMC of Billings for taking such good care of me!!! Sincerely Thomas Lewandowski
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service department is very professional and fast,got me
Service department is very professional and fast,got me right in and didn't take very long.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad everything was done quickly and to your satisfaction!
Loved my experience with Mike Salmans.
Loved my experience with Mike Salmans. He worked hard to earn my business and spent the time to explain everything about my new truck, even after I left the lot. No pressure, just genuinely helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Marie, we are happy to hear that Mike was able to help make this such a great experience for you!
Enjoyed the fast quick service.
Enjoyed the fast quick service. Still marvel on jow clean the shop and associated areas are.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is great to hear everything was done quickly and to your satisfaction!
Very helpful and did a great job.
Very helpful and did a great job. Very knowledgeable on what needs to be done next.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad to hear that you found our staff to be knowledgeable and helpful!
Excellent sales group, completed sale on a very timely
Excellent sales group, completed sale on a very timely manner. Love my GMC Denali truck
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
The dealer is very accommodating, got me in last minute
The dealer is very accommodating, got me in last minute for an oil change. Employees were great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, we are very happy to have provided you with such a positive experience!
They will judge you by the car you drive in with and rhe
They will judge you by the car you drive in with and rhe way you look. Service dept won't call you back when there is an issue with your new vehicle. Had to drive an hour and a half out of state to get the issue fixed, by another GMC Dealer. Stay away. Buy your vehicles at a different dealer. Also they didn't get paperwork to motor vehicle until two days before temp tag expired. If I waited for motor vehicle to send a post card to register my truck, I would be driving on expired tags.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Good Afternoon, At Cadillac of Billings we always strive to deliver 100% customer satisfaction. In this instance it appears we've fallen short of that goal. inf your review you mentioned paperwork not making it to your county offices in a timely manner. we've addressed this issue internally to assure it doesn't happen again. if there's anything you believe we need additional work to deliver a world class customer experience please reach out to our General Sales manger Kris Smith at the following contact information and we will tirelessly work to make those changes for you and all our customers. email: Ksmith@drivebillings.com Phone: 1 (406) 651- 5000 Again, thank you for your review and we hope you have a wonderful rest of your week. Best, Kris Smith General Sales Manager GMC Cadillac of Billings
Service Dept is top notch.
Service Dept is top notch. Always helpful and informative information along with prompt and knowledgeable answers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear you found our staff was so knowledgeable and helpful!
My Representative was professional, courteous and
My Representative was professional, courteous and promptly took care of the needs for my vehicle!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair