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Folsom Chevy

(358 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 4:30pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–5:30pm
Tuesday 8:30am–8:00pm 7:30am–5:30pm
Wednesday 8:30am–8:00pm 7:30am–5:30pm
Thursday 8:30am–8:00pm 7:30am–5:30pm
Friday 8:30am–8:00pm 7:30am–5:30pm
Saturday 8:30am–8:00pm 7:30am–4:30pm
Sunday 10:00am–6:00pm Closed

Reviews

(358 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Folsom Chevy from DealerRater.

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We knew pretty much what we were looking for before we...

We knew pretty much what we were looking for before we stopped at Folsom Chevy, on our way home to Volcanoville. When we got out of our car, Paul asked us if he could help us in any way. We told him what we were looking for, and luckily they had a used Traverse that fit our bill. Paul helped make the final buying process very comfortable, even though it made him 2 hours late for his dinner date with his fiancee. Sorry Paul!! He made it fun to buy a used car. THANKS PAUL P.S. Scott was also a big part of the pfocess, and did a great job of doing what needed to be done to get the deal done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I loved my experience with David S. and folsom Lake...

I loved my experience with David S. and folsom Lake Chevrolet. It was awesome and I want to thank him for the help and time that he gave me and my family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for taking time to leave us feedback. A few kind words go a long way in the business world. We were very happy to hear you have a smooth purchase experience and look forward to seeing you again in the future. If you have any questions or need any help, please call us at 916-985-5600.

Great dealer experience. Found a truck I wanted, worked...

Great dealer experience. Found a truck I wanted, worked a deal and was very happy with everything. Staff does not fluff the product or BS you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

After searching and dealing with multiple dealerships,...

After searching and dealing with multiple dealerships, Folsom Chevy, Sean Sullivan who sold both vehicles to me provided great service when purchasing my new 2011 Silverado 4wd crew cab & my 2009 Chevy awd Traverse. Sean Sullivan, Lead Sales Manager, Finance Department as well as other team members of Folsom Chevy were very professional, honest & helped me achieve my purchasing goals on both vehicles for both my wife and I. I, Skip Vargas as well as my wife (Carolyn Vargas) have already highly recommended Folsom Chevy to our friends and family as well as informed them of the great service/purchasing experience Folsom Chevy provided to us. Thank you very much Sean Sullivan & Folsom Chevy team, you have made both my wife and I very happy with our purchases. We will continue to recommend Folsom Chevy to everyone we know. Thank you again Sincerely, Skip & Carolyn Vargas

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Folsom chevy and it whole sales team made our new car...

Folsom chevy and it whole sales team made our new car purchase a wonderfull experiance. I would highly recommend them to family and friends. They made us feel comfurtable through the whole proccess. No high pressure sales.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I really dreaded the thought of go to buy a car. Most of...

I really dreaded the thought of go to buy a car. Most of the time you walk onto a lot and you get swarmed and feel lots of pressure. We were very happy that nothing like that happened at Folsom Chevrolet. Paul Galvan is one of the coolest car salesman I have had the pleasure of working with. I know when ever we have to buy again the first place that we go will be Folsom Chevrolet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Upon arriving, I was greeted promptly but felt no...

Upon arriving, I was greeted promptly but felt no pressure to have a salesperson with me while I looked. We sort of knew what we wanted but still wanted to check other makes and models. When we got to the point where we needed answers, Paul was right there. Paul explained that he was fairly new, so he introduced us to a very experienced sales person(I can't remember his, and I don't know why). We came back a few different times, and Paul was always there to assist. I like how they broke down the price showing what exactly we are paying for. They were very clear that they wanted our business, but we never felt any pressure to buy at any time. When it came to financing, the process was smooth with no unexpected surprises. I will definitely go back, because the staff at Folsom Chevrolet are friendly but not patronizing or phony.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was very happy with the overall experience at Folsom...

I was very happy with the overall experience at Folsom Chevrolet. Paul Galvan was a great sales rep along with Becky O'Leary in the finance office. I enjoyed working with both of them and would go back in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This is our second new vehicle purchased from Folsom...

This is our second new vehicle purchased from Folsom Chevrolet. Sean is very knowledgeable about the products he sells and is very personable. I would definitely recommend Sean and Folsom Chevrolet to my friends and family. This was by far the most pleasurable experience we have had purchasing a new vehicle. Sean and Becky should be commended for their knowledge and friendly manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great people.Timothy was great. He even wash the van...

Great people.Timothy was great. He even wash the van himself and made the van ready for me.I think he was worked over time just to make everybody happy. Thank u.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.