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Folsom Chevy

(359 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–5:30pm
Tuesday 8:30am–8:00pm 7:30am–5:30pm
Wednesday 8:30am–8:00pm 7:30am–5:30pm
Thursday 8:30am–8:00pm 7:30am–5:30pm
Friday 8:30am–8:00pm 7:30am–5:30pm
Saturday 8:30am–8:00pm 7:30am–4:30pm
Sunday 10:00am–6:00pm Closed

Reviews

(359 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Folsom Chevy from DealerRater.

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My husband negotiated a deal with this dealership (over

My husband negotiated a deal with this dealership (over the phone) to trade his 2023 Corvette z06 for a Tahoe. When my husband arrived, the dealer wanted $12,000 more than what was agreed upon. When my husband asked for his keys and began to walk out, the sales manager (Will) began to work himself up and made a scene in front of a store full of customers. In an effort to avoid escalating tensions, my husband did not say a word as he made his way towards the door. Will then shouted “your keys are on the table” when my husband had already exited the store. Thankfully, another employee brought the keys out to my husband, which helped him avoid further verbal abuse from Will. I would encourage the GM (and owner) of this dealership to review this incident, and perhaps cc footage of Will’s behavior. Actions to correct Will’s behavior in a professional setting are probably warranted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My experience at Folsom Chevy was incredible Kevin took

My experience at Folsom Chevy was incredible Kevin took care of everything and got my car did.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service Department!

Great Service Department! In and out in less than an hour on a Saturday! I will be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service department here is outstanding!

The service department here is outstanding! I always trust their work! It is always correct and I never give it a second thought. The schedulers are very polite and professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Gus' ist experience at Folsom Chevrolet

Very prompt and professional, my service rep went out of his way to insure I was satisfied with that day's service and helped me order parts for future installation when they arrive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Honest,great service and personable staff.

Honest,great service and personable staff. Very good business hours! Clean environment and the newest technology!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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This Dealer has deals you cant beat!

This Dealer has deals you cant beat! Jay made sure we were taken care of & made me leave the lot with a smile on all our family faces

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The oil change and tire rotation went exactly as

The oil change and tire rotation went exactly as promised. The staff was gracious and followed through on questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I shopped every Chevy and ford dealer I could find in

I shopped every Chevy and ford dealer I could find in about a 150 mi radius and Folsom Chevy hands down best from start of this journey till the very end of it for me they were great on every level ask for ace tell him Jeremiah sent yah !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jake in sales and Joseph in finance did an awesome job in

Jake in sales and Joseph in finance did an awesome job in getting us the price and payments that we wanted... Just the right amount of pressure to get things done! I will highly recommend this team for your next purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.