Reviews
Outstanding experience test drive and leaving with the
Outstanding experience test drive and leaving with the vehicle, took less than an hour. Sales and management were very helpful, knowledgeable and very friendly. Highly recommend the team at Auto boom.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Absolutely Ghastly customer service.
Absolutely Ghastly customer service. I went in a month ago to see a Lamborghini Gallardo. The sales guy seemed new and not very knowledgeable of the car. No worries, happens. Did not ask for a test drive because i did not want to seem like a tire kicker. I wanted to show the dealership i was serious about purchasing the car, but wanted to talk to someone and get more information. Maybe a little more enthusiasm and friendly warm demeanor would have been so much better. My lady and i were just escorting around the place with absolutely no enthusiasm or desire. Asked the sales guy to contact me when he had information of clutch ware, and if he dug up any service records. Said he would, but never called. I had to ask him for his card, he never even bothered to take my info down. No problem though, we all have off days. I called the next day and spoke to another gentleman, did not have answers to my questions either, but was nice and told me they were swamped. Said he would get back to me with that info in 24 hours. That did not happen. After a few weeks i decided to write to the CEO Jeremy letting him know of the customer service and how they lost a potential sale. Guess he could not be bothered as well as i have not received a call or reply back. Dunno why, maybe it was the color of my skin, maybe they did not like my face or maybe they just did not care in general. Thats pretty sad for someone trying to do business especially in high end cars. No hard feelings, just disappointed that i was treated this way. A rental company would treat me much better, and i was here looking at buying a 100k car. Do with this review as you must this has been my honest experience and review. Again, i have no hard feelings, this was just a very special and monumental occasion for me to be able to finally buy one of my dream cars. I was looking forward to the experience, as much as the purchase. But alas, it was not meant to be.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I would not recommend Auto boom my experience with them
I would not recommend Auto boom my experience with them has let me with doubt about any salesperson. I purchased my car online and when I received the car I immediately had to go it service. Zach my salesperson informed me that he was going to waive my delivery fee and he did not he also gave me the run a round when it came to foot the service bill but it was under warranty and the dealership near me took care of it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
The sales rep Zach and his service manager were very
The sales rep Zach and his service manager were very helpful and knowledgeable regarding my visit with Auto Boom. Looking forward to a great experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The process was professional, courteous, and was easy
The process was professional, courteous, and was easy from start to finish. Zach was fantastic to deal with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A little delayed in writing this review, but had to do
A little delayed in writing this review, but had to do it. I went to look at a vehicle in November 2023. Took it for a test drive and loved it. Unfortunately it turned out to be out of my range financially, but the dealership and it's Employees were top class. They didn't try to pressure me or undermine me, they simply tried their best to get me the lowest possible price, while offering me a very fair value for my trade-in ... for which I was really impressed with and Thankful for. Great job All!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Top Tier Buying Experience
Amazing service! Quick, easy and to the point! Knowledgeable and friendly staff. They made purchasing a vehicle for my company a pleasant experience. I would recommend this company to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My experience with Autoboom of Scottsdale.
The courtesy of all the employees from the salesman Blane to the excellent finance director Ryan, These people made it easy and worry free as i bought sight unseen from out of state.The owner Jeremy was very attentive to my needs. There vehicles are top notch and low mileage.I definitely recommend this company and will use them for further purchases.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Above & Beyond experience
Ryan Anderson is top notched customer service ! His experience in the automotive industry for many years shows through with his financing expertise and professionalism .He’s a kind & patient gentleman who stays in contact with you personally from start to finish. Living in New York State and buying a car online in Scottsdale Az was something I’ve never done , Ryan took the time to speak with me personally and even did a FaceTime on my phone so I could see & hear the car, that’s above & beyond customer service. I highly recommend anyone to deal with Autoboom and ask to speak with Ryan for financing , I couldn’t be happier . Thank you again Ryan !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I love my car
Responsive, personable nice as punch Professional. What else can you ask for. I love my Shelby Cobra Gt Mustang It is bad to the bone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase