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Conklin CDJR Newton

(35 reviews)

Reviews

(35 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Everything went great this time.

Everything went great this time. They finally remembered to wash my car and be sure the inside stayed clean as mine always is.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you for taking the time to share your recent service experience at Conklin Chrysler, Jeep, Dodge, Ram. As a valued customer, your comments allow us to evaluate and improve our customer service processes. Thank you for trusting us to care for one of your largest investments. We look forward to taking care of you and your family for many years to come. -Laura Titus, Service and Parts Director Conklin Chrysler, Jeep, Dodge, Ram in Newton

Very helpful, worked with my schedule.

Very helpful, worked with my schedule. They were willing to pick up and drop off

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so overjoyed to hear about the great experience you had at our dealership! Customer service is always at the heart of each interaction our team has. We sincerely appreciate your business and will be standing ready to help meet your automotive needs throughout the future. -Laura Titus, Service and Parts Director Conklin Chrysler, Jeep, Dodge, Ram in Newton

They are easy to work with And they let you know what

They are easy to work with And they let you know what they have done and when there done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review! We’re grateful to you for your confidence in us, in taking great care of one of your largest investments. We sincerely appreciate your business, and we look forward to having you as one of our valued customers for many more years to come! -Laura Titus, Service and Parts Director Conklin Automotive Newton

Mechanical Part replaced, car returned dirtier inside and

Mechanical Part replaced, car returned dirtier inside and out. Water spots and rock dust dirty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you for taking the time to share your recent service experience at Conklin Chrysler, Jeep, Dodge, Ram. As a valued customer, your comments allow us to evaluate and improve our customer service processes. Thank you for trusting us to care for one of your largest investments. I apologize for the uncleanliness of your vehicle. You are welcome to stop by anytime and we'll take care of that for you. We look forward to taking care of you and your family for many years to come. -Laura Titus, Service and Parts Director Conklin Chrysler, Jeep, Dodge in Newton 316-283-1220

Thorough and meticulous.

Thorough and meticulous. Chad, the service advisor, was diligent in communicating the issues and solutions. Would highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your experience! We're elated to hear Matt made the process an exceptional one and we know he really enjoyed the opportunity to work with you! If you have any questions or concerns, please don’t hesitate to give us a call. -Laura Titus, Service and Parts Director Conklin Chrysler, Jeep, Dodge, Ram in Newton

Fast quality service.

Fast quality service. Took the time to explain service in detail, Thank you for the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We greatly appreciate your feedback! We are overjoyed that our team could be of such great assistance to you and provide you with top-notch experience! We look forward to continuing to serve you and your future automotive needs, and we wish you the safest of travel until we see you again. -Laura Titus, Service and Parts Director Conklin Chrysler, Jeep, Dodge, Ram in Newton

Chad was very helpful.

Chad was very helpful. My oil change was done within an hour. My car wash made it look really good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us, Jim! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please don’t hesitate to stop by or give us a call with any questions or concerns you might have. We genuinely thank you for your business and we look forward to serving you again in the future! -Laura Titus, Service and Parts Director Conklin Chrysler, Jeep, Dodge, Ram in Newton

The sales staff was very friendly, knowledgeable and

The sales staff was very friendly, knowledgeable and professional. They made the purchase process amazing!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to review us! We are so delighted that we had the opportunity to work with you, and we are elated that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else, we’re just a phone call away! -Brandon Schill, General Manager Conklin Chrysler, Jeep, Dodge, Ram in Newton

I’ve been here several times, and every time they’re

I’ve been here several times, and every time they’re super friendly and professional. This last time, Chad Macy was my service advisor and he was great. Took the time to keep me updated, and was also very friendly. I couldn’t ask for better service. Keep up the good work!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

WOW, what a fantastic review! Thank you so much for your public praise! We are fortunate to have team members who are truly committed to serving every customer with the utmost respect & professionalism, every time. We look forward to seeing you again in the future! -Laura Titus, Service and Parts Director Conklin Chrysler, Jeep, Dodge, Ram in Newton

Bret and Cal made the process super easy.

Bret and Cal made the process super easy. Enjoyed the experience. Will definitely go back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your purchase, Shelley! We were excited to hear you had a great experience working with Bret and Cal. They are a true asset to the Conklin team, and we are lucky to have them. If you ever have any questions or concerns, please don’t hesitate to give us a call. -Brandon Schill, General Manager Conklin Chrysler, Jeep, Dodge, Ram in Newton