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Conklin CDJR Newton

(35 reviews)

Reviews

(35 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very pleased with customer service staff taking the time

Very pleased with customer service staff taking the time to listen to our needs for the visit

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the first-rate review! We enjoy treating each of our customers with the kindness and gratitude that they deserve, therefore we are truly committed to serving every customer with the utmost respect & professionalism. We sincerely appreciate your business and look forward to your next visit. -Laura Titus, Service and Parts Director Conklin Chrysler, Jeep, Dodge, Ram in Newton

Easiest car search ever!

Easiest car search ever! No pressure & made it easy to complete the transaction . Was joy the typical sit & wait forever deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us the opportunity to earn your business and for taking the time to leave such positive feedback! We're thrilled to hear you had a wonderful experience with our team, and we hope you're enjoying your new Chrysler. We encourage you to stop by or give us a call with any questions or concerns you might have. Thank you again, Karen! -Brandon Schill, General Manager Conklin Chrysler, Jeep, Dodge, Ram in Newton

Always excellent service!

Always excellent service! They don't try to upsell me anything, and I love the little feature of vacuuming out the front seats and floors.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you Cathlina for taking the time to leave us this great review! We really appreciate your business. Brandon Schill - General Manager Conklin Newton

Had truck troubles coming through Newton one morning,

Had truck troubles coming through Newton one morning, they got me in their shop, got the parts, took care of the problem and got me back on the road by 2:30 that afternoon. Every person I come in tact with was very professional, polite, courteous, and friendly. They had a really nice waiting area, which I was able to spread out my paperwork and make use of my idle time. They made a bad deal as pleasant as possible and did everything they could to get me back going again. Can’t thank them enough Sincerely, Bob Nichols

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My whole experience was honestly very poor.

My whole experience was honestly very poor. The communication within this company is horrible and could never give one answer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

This is not the experience we want anyone to have. Please feel free to give me a call directly so we can resolve any issues at 316-283-1220. Brandon Schill - General Manager Conklin Newton