Cavender Subaru of Norman

THIS COMPANY IS THE WORST about communication. I bought a car here before the name change. Hudiberg was great. Cavender is THE WORST!!!!!! I’ve been bombarded with calls, text, emails, mailers, voicemails for 2+ years. I even told them I moved out of state, and the calls keep happening! They even mail stuff to my new house! In another state. If you ask them to stop, they do… for about 4 months. Then, it ramps right back to high gear. If you buy a car from these people, change your number and mail them a fake death certificate. Maybe that’ll work.

I have now purchased 2 vehicles from Cabender. Conner was the first associate that helped me find my first car there. I loved her. She was great. My second car purchase was from Paco. I would've asked for Conner, but she worked at a different location. But Paco was awesome! I have never enjoyed car shopping because I always got the typical car salesman that nobody wants. Conner and Paco were nothing like that. They were personable, funny, and truthful. The finance people were also very nice and and not salesmanish or pushy. Jacob was the second one I dealt with , I don't remember the first financing person's name though. I will keep going back here when we need a car!

Service was good. Found a great car. Only problem was they wouldn't accept my bank for funding because it was out of state. Mind you it is a large credit union from Dallas. Seemed sketchy on the dealerships part.

I don’t know about the sales department. However, the Service and maintenance department is the cold standard for Vehicle service. They sent me a video walk-through of my car. Showed me what’s wrong with my car. That was very impressive. They sent it to my phone and I was just sitting and then I received a text of the video. Very impressed..

Only because I can't go lower. Crooks. Sold me a 2019 4 runner (30 plus thousand vehicle) with 2500 dollars worth of repairs. I suggest another dealership.

I took my car to get an oil change and the service advisors and staff were super nice and helpful. They found some issues and I had to leave my car at the dealership, but the process was seamless and quick. It was the best experience I've had at a dealership. I'm very grateful for the good work and exceptional service, especially from Grant in the service department.

We purchased a used vehicle from Cavender Subaru of Norman this week. I must say this was the best car-buying experience my wife and I ever had. From the initial greeting to out the door with keys this experience was top marks. Clean, comfortable, no pressure trade-in and finance. For the Finance team, they put the work in to get us an unbelievable APR% they were very straightforward and to the point on warranty needs. At no time did we feel like unneeded warranties were being pushed on us, explaining thoroughly and thoughtfully on what is really needed. This Cavender Group is now our car people.

They did great jobs what they and very nice people there I can say enough so thank you so much what do and they always have a small and good positive? I would ask a lot of people. Recommend you guys to my people if they ask!

I would gave double 10 to Nathan Bray who assist us to get our Vehicle. Kudos to all the staff as well for being courteous. Great Service over all😀❤️

Overall an excellent experience. Hogan, Ethan, and Les were very helpful and patient and got us into our new Crosstrek. Thank you!