Reviews
Great experience purchasing my first vehicle!
My experience at Rogers Auto Group was great! Everyone was extremely helpful and friendly, and did a nice job answering any questions I had! I would recommend them to friends and family looking to purchase a vehicle! Thank you so much!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and this review. Congratulations on your purchase! I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything automotive-related we can assist you with in the future, please let me know. Be well, Ben Seyden, (312) 881-3470
Great experience
The experience was great in that the sales person and everyone that we interacted with was not only friendly and helpful but they were also knowledgeable. The time spent in the dealership was well spent.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi and thank you so much for sharing your 5-star feedback with us! Congratulations on your new car! I’m glad your purchase went so well and we look forward to being able to assist you again in the future. Respectfully, Ben Seyden, (312) 881-3470
Great Service!
The service was GREAT! I purchased the exact vehicle that I came looking for, with all of the features I wanted. All the staff was friendly. My sales agent Neil Duncan was very professional, friendly, and detailed. Thanks to Rogers Auto Group and its staff!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your perfect review, Shay! Congratulations on your purchase! I’m glad to hear that Neil was friendly, professional and detailed! We strive to provide excellent customer service, and I’m glad that this was the case for you! Please let me know if there's anything else we can do for you. Respectfully, Ben Seyden, (312) 881-3470
Great.....
Very professional, courteous, and knowledgeable. Felt that Walter was listening to my needs and please with the outcome based on my financial situation. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new car! Thank you so much for giving us an opportunity to work with you! We appreciate your feedback and are happy to hear that Walter was able to meet your needs. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Respectfully, Ben Seyden, (312) 881-3470
All Smiles Here...
I purchased a 2017 Buick Encore from Rogers Auto Group City with the help of Neil Ducan . He was extremely conscious of how much I wanted to spend, very honest and answered all of my questions. Neil made me feel very comfortable during the entire process. I did not feel pressured or stressed working with him. I would highly recommend working with Neil Duncan if you are looking to purchase a new or used vehicle. Thank you Neil for going Above and Beyond and for your AWESOME customer service!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Congratulations on your 2017 Buick Encore! It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent purchase with Neil Duncan. Thank you so much for your business and please let us know if there's anything else we can do for you. Respectfully, Ben Seyden, (312) 881-3470
Service
I greatly appreciate the service. Mario and Kevin were very understanding to my needs. They were sure to make me comfortable and at ease. I would definitely come back !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review. I am happy to hear that Mario and Kevin were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Respectfully, Ben Seyden, (312) 881-3470
new car 2017
Thankful I had the opportunity to meet and work with Mr. Michael Brown He was friendly and very informative about My New 2017 Hyundai Car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new 2017 Hyundai! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Michael was so positive. Please come back and see us again in the future with anything else you might need. Take care! Respectfully, Ben Seyden, (312) 881-3470
Great expectation!
Mr. Brown went beyond my expectations to give me all the necessary information I needed. He is so polite, patient and very respectful. I would recommend him to everyone. Thanks again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your very kind review, Loretta. I am very pleased to hear your kind words regarding Michael Brown. He is dedicated to our customers and is always ready to exceed expectations. Thank you again and we hope you enjoy your purchase for many miles of safe and happy travels! Respectfully, Ben Seyden, (312) 881-3470
A positive experience!
First time looking into the Hyundai brand. Paul was very knowledgeable and patient as he was able to answer all of the many questions that were asked. Paul definitely made the new car buying experience a non-hassle interaction for me. It was indeed a positive experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you and congratulations on your new car, Jojo! I am so very pleased that Paul could make your visit easy and hassle free, and we believe that's how every car buying experience should be. Respectfully, Ben Seyden, (312) 881-3470
Review
Michael Brown was both helpful and courteous. He didn't talk down to me just because I'm a woman. I would recommend this dealer to people I know. .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review. We are very happy to hear that Michael could be so helpful and courteous during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Respectfully, Ben Seyden, (312) 881-3470