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Ken Garff Kia Avondale

(1,006 reviews)
Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:00am–5:00pm
Sunday 10:00am–6:00pm Closed
New (623) 309-5288 (623) 309-5288
Used (623) 309-5292 (623) 309-5292
Service (623) 309-5272 (623) 309-5272

Reviews

(1,006 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Garff Kia Avondale from DealerRater.

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Great service

Excellent work and communication. .also people are very friendly, they direct you to the right place. Jonathan is always on top of what are needs are great work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Rene, we take pride in providing quality service and we're very happy to see you receive just that. Thanks for choosing us here and thanks for this positive feedback. Regards, Chad Cicon General Manager chad.cicon@earnhardt.com

Great Service Experience!

It was a great experience. Jonathan was very friendly and made me feel comfortable. He explained the service that would be completed and when my car would be ready. Great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Lori, it's a pleasure to read this and see that you had a great experience with Jonathan. We'll be sure to share this with him and we'll see you here at your next service visit. Regards, Chad Cicon General Manager chad.cicon@earnhardt.com

Great service

Quick service, very informed, excellent customer service , clean facility, great attitude from sales team. I would recommend this dealership to everyone. I travel the extra mile just to have the great experience at Rodeo Kia in Avondale

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Maria, thanks for traveling the extra mile to see us. We're extremely grateful for your business and hope to continue working together for many years. Regards, Chad Cicon General Manager chad.cicon@earnhardt.com

great team

friendly and knowledgeable staff. very helpful . easy access location and always clean and inviting . This is our 4th KIA from this dealer in 10 years. We keep coming back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Ray, thanks so much for your loyalty to us here. We love having you as a member of our Rodeo Kia Family and look forward to another 10 years together! Regards, Chad Cicon General Manager chad.cicon@earnhardt.com

Great service

Nick was great , the service was excellent and i will continue to deal with kia as long as it stays the same or even better.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks Brian! Happy to see Nick takes great care of you. Look forward to seeing you here again! Regards, Chad Cicon General Manager chad.cicon@earnhardt.com

Great salesperson

Calvin was an excellent sales person. Friendly and professional and very much I to customer service. It was a pleasure doing business with him.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi David, we're very happy to see your experience with Calvin was a great one. Thanks for stopping by and please let us or Calvin know should you ever need anything. Regards, Chad Cicon General Manager chad.cicon@earnhardt.com

Great service!

The service personnel are very courteous and knowledgeable.the waiting area is clean and comfortable. Coffee is good and donuts were fresh.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Kathy, glad you enjoy our service and amenities. Thanks for your feedback and we hope to serve you again soon. Regards, Chad Cicon General Manager chad.cicon@earnhardt.com

Great service fast service friendly

Friendly good customer service good prices and accurate on time i would have my friends go. They inform u by email amd text before doing extra stuff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Liz, very happy to see our service team takes great care of you. Hope your vehicle's running just like new and looking forward to seeing you here at your next service visit. Regards, Chad Cicon General Manager chad.cicon@earnhardt.com

Great dealership

Nice people to deal with. Friendly , no pressure sales staff. If you're looking to lease or buy a new Kia car, this is the dealership that I would recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Larry, happy to see you enjoyed your car-buying experience here. Thanks for this positive review and we hope to work together again in the future. Regards, Chad Cicon General Manager chad.cicon@earnhardt.com

Awesome Service!

Communication and timeliness was great! We have been dealing with this location since 2013 and they get better every time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi William, thanks for your loyalty to us here. We love having you as a valued customer and look forward to another 5 years together. Hope to see you again soon! Regards, Chad Cicon General Manager chad.cicon@earnhardt.com