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Ken Garff Kia Avondale

(1,006 reviews)
Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:00am–5:00pm
Sunday 10:00am–6:00pm Closed
New (623) 309-5288 (623) 309-5288
Used (623) 309-5292 (623) 309-5292
Service (623) 309-5272 (623) 309-5272

Reviews

(1,006 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Garff Kia Avondale from DealerRater.

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Great service and friendly advisors

Very friendly customer service. Was not bombarded with calls or emails while the car nor while I was at work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Bobby, glad you were satisfied with your experience here. Hope to serve you again soon! Regards, Chad Cicon General Manager chad.cicon@earnhardt.com

Awesome customer service !

Having Nick help me and explain the service I received was very informative, because I didn't get the hard sale or try and uncharge me for other work I didn't need has made me a loyal Rodeo customer. I also was pleased with the mechanic testing my battery and her taking the time to explain the whole procedure and what it meant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very nice staff and comfortable waiting area?

Nice and competent service representatives and comfortable waiting room with bottled water, coffee and snacks. I didn't mind waiting for my vehicle at all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Renee, we're happy to see you enjoyed our service and the amenities we offer our valued customers! Regards, Chad Cicon General Manager chad.cicon@earnhardt.com

great people

it was a very smooth transaction, great personnel to deal with, straight forward with no pressure, overall a very pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Susan, congrats on your new ride and welcome to the family. Glad you had a great car-buying experience. Let us know if you ever have any questions. Regards, Chad Cicon General Manager chad.cicon@earnhardt.com

Great service for oil change

I was pleased, but usually Jonathan completely reviews everything they did and what need to be done. The facility was clean and everyone was very friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Angelica, happy to see you enjoy our service and facility. Look forward to serving you again soon! Regards, Chad Cicon General Manager chad.cicon@earnhardt.com

Amazing service

Heather. If she did not work at this dealership, I would likely go elsewhere. She is exceptional in every way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Amy, Heather is awesome and we're so lucky to have her on our team. We'll be sure to share this with her! Regards, Chad Cicon General Manager chad.cicon@earnhardt.com

Great Service

The service was quick and easy. Dropped off before appointment and had it done in no time at all. Second purchase from Rodeo Kia No hassle buying experience and a nice clean environment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Ryan, happy to see you received prompt and quality service. Thanks for stopping by! Regards, Chad Cicon General Manager chad.cicon@earnhardt.com

Great customer service

Every employee was very Friendly, the work was done fast, and employees explained everything very well. They fixed all my issues.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Jeovanna, we're happy to see our team fixed your vehicle's issues. Hope it's running just like new! Regards, Chad Cicon General Manager chad.cicon@earnhardt.com

Great customer service

Always friendly and quick. No pressure sales. We have purchased 2 vehicles and love the Kia brand. The service center is always on top of their game and we appreciate the free carwash

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Anthony, thanks for your loyalty to us here. Hope your Kias are treating you well and looking forward to seeing you here at your next service visit. Regards, Chad Cicon General Manager chad.cicon@earnhardt.com

Great service

I liked being able to communicate by text msg and get the status of my repairs quickly and I also appreciate how quickly I was checked in at time of drop off and heather was very friendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Stephanie, glad we provide quality communication. Appreciate your business and looking forward to working together again soon! Regards, Chad Cicon General Manager chad.cicon@earnhardt.com