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Parks Chrysler Dodge Jeep RAM Gastonia

(4,198 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2022 state dealer award
View 34 awards
2022 state dealer award 2022 state dealer award 2022 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 260-9081 (888) 260-9081
Used (877) 878-2773 (877) 878-2773
Service (877) 832-7228 (877) 832-7228

Reviews

(4,198 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Parks Chrysler Dodge Jeep RAM Gastonia from DealerRater.

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Excellent Service and efficiency

Doug was a great sales person from the first phone call until we left. James was very professional and eager to help. Great dealership who truly wants to make the car buying experience fun and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent customer service, sales and finance! Eddie and...

Excellent customer service, sales and finance! Eddie and James were super easy to work with and worked hard to get me an incredible deal. Highly recommend for your Jeep needs!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

New Purchase

You can purchase a vehicle from anyone, but the service you received is what keeps you coming back. We have purchased sooo many vehicles from Danny Craig over the years and he is top notch. It's your service department that actually has us returning to your dealership along with Danny of course. They have ALWAYS treated us with respect and as if we matter and not just another customer walking in the door. Thank so much Lee and Jay, you are truly the best there is!!! James McElroy made our transaction go so smooth last night and not so stuffy and draining. Thanks James for the upbeat attitude and getting us out as quickly as possible. Awesome dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very Friendly stff

It was a pleasure working with Jeremiah and James. Every thing went smooth.. Will recommend to other looking to purchase a car or truck. Awesome people

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing experience!

We bought 2 cars a few years ago and had such a great experience we returned to buy another one/ Carlos Ratto was are salesman. He was absolutely amazing and he was caring. We were not just a sale or a number but we became part of the family. They worked hard to get us the best deal and really cared about our needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Worked to give us the best possible deal

Danny and James were extremely helpful in getting us the best possible deal for our new truck. Very friendly and knowledgeable. Created a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent Buying Experience

Due to the distance I reside from the dealership and COVID-19, I was able to negotiate the entire deal online including the trade in value of my vehicle. Daniel Thombs provided all of the essential information in a timely manner. They offered the BEST price for a Jeep Gladiator that I could find. Overall, this was one of the best car buying experience that I ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jay Rappaport In Customer Service

Jay continually does one heck of a job any time I have service needs. He is probably the best in my experience! By Ron Laffaye

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Brad and James were a big help amidst everything going on...

Brad and James were a big help amidst everything going on with COVID19 he made sure both my wife and I were in and out to sign without issue. Brad found us the exact car we were looking for at a fair price and James found us a great interest rate on our new Jeep Cherokee

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Knowledgeable and was easy to work with and made sure we...

Knowledgeable and was easy to work with and made sure we got what we was wanting that was in our price range overall happy with it all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.