Reviews
Good Service, great waiting room, I received a text with
Good Service, great waiting room, I received a text with just one contradiction, the service person told me that it was $190 for the break fluid change, but the text said it was free with the other services, totals were different, service person said $480, but text was $480-190=$290. I believe the service person was right, the text was wrong.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (704) 874-6000 so we can assist you further.
Josh is a fam fav and the only one we work with at GCDJR.
Josh is a fam fav and the only one we work with at GCDJR. Always a pleasure to deal with, understanding, quick and thorough with our vehicles. Always entertains my thoughts and questions on things that "might" need to be done :) Thanks Josh! See you next time!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad you had such a wonderful experience with Josh! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Very friendly to customers and Clean car dealership gave
Very friendly to customers and Clean car dealership gave good details on services very helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, your satisfaction is important to us, so we want to sincerely thank you for choosing Gastonia Chrysler Dodge Jeep Ram and we hope to see you again soon!
I just bought a Lexus from this dealership and Brad was
I just bought a Lexus from this dealership and Brad was the person that took care of us. He was very pleasant to work with from the moment we walked in the door till the moment we walked out and even joked with while we waited for everything to be finalized. I would highly recommend him and the dealership to anyone looking for a new ride. By far the best salesman I’ve ever dealt with. I really appreciate everything he did for us!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great experience!
Great experience! Very professional and friendly. Worked with us to get exactly what we needed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
This was my first visit for service to my 2016 Ram 1500.
This was my first visit for service to my 2016 Ram 1500. Haley was my service tech and was very professional. Haley did not try to up-sell or do any work that was not needed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
Very helpful an understanding.
Very helpful an understanding. The dealership and the people are very good. Would recommend anyone
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!
I would recommend the sales side of this dealership not
I would recommend the sales side of this dealership not the service dept. Twice now I have had issues. This last time was a should have been a simple fix. It was not.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for for your feedback. We regret to hear that your experience in our service department was not a more positive one. We would like more details so that we will know what to improve. A manager will be in contact with you soon.
I had the best experience at the dealership.
I had the best experience at the dealership. They were prompt and very friendly. The staff took great care of my jeep. The waiting area is clean and comfortable
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Dealership is clean and good inventory, service
Dealership is clean and good inventory, service department is efficient and does the work as discussed. Very happy with everything.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive review about your recent experience with us! Thank you for taking the time to write about your experience. We're looking forward to your next visit with us!