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Parks Chrysler Dodge Jeep RAM Gastonia

(4,198 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2022 state dealer award
View 34 awards
2022 state dealer award 2022 state dealer award 2022 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 260-9081 (888) 260-9081
Used (877) 878-2773 (877) 878-2773
Service (877) 832-7228 (877) 832-7228

Reviews

(4,198 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Parks Chrysler Dodge Jeep RAM Gastonia from DealerRater.

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Bought a used car from Gerald Morrison

Gerald Morrison and Rebecca Fox was awesome and handled my repairs immediately and was very professional with my repairs. I highly recommend these guys if in need of a car or truck and will continue a relationship with them in the near future as I am going to need a truck very soon and will reach out to Gerald when the tome comes. Thanks Rebecca and Gearld you may this process very smooth for us. Jonathan and Dale McAbee

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Rebecca you are an amazing asset to Gastonia Dodge. You...

Rebecca you are an amazing asset to Gastonia Dodge. You literally created a faithful customer for life out of a very frustrating circumstance. God Bless

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Gastonia Chrysler had a vehicle I was looking for that...

Gastonia Chrysler had a vehicle I was looking for that was not available in my area. After reaching out to them about it, Brad Smith and the staff at Gastonia Chrysler made this out-of-state purchase on a new van an easy process. Brad was professional in his dealings even though we had never met in person, and he made sure that everything was taken care of on their end throughout the process. I would gladly do business with Brad and Gastonia CDJR again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I drove over an hour and half to see the used Jeep...

I drove over an hour and half to see the used Jeep Wrangler and was pleased to have connected with Kaleb the day before before I made the drive. He is courteous and knowledgeable. He knew a lot about the Wranglers and seemed to know some personal history on this particular Jeep I ended up purchasing. Kaleb was friendly and a great asset to the Gastonia CDJ family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Gerald was great to do business, he was personal,...

Gerald was great to do business, he was personal, professional, and very friendly. He went to battle for us and came back with the right price to make a deal. Also, James helped us with the paperwork, he was very efficient and didn't push

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I talked with a number of other dealerships when I...

I talked with a number of other dealerships when I decided to look for a new Jeep Wrangler. Gastonia Chrysler Dodge Jeep RAM was definitely the easiest to work with. Kaleb was knowledgeable and helpful. He paid attention to what I told him I wanted, and found exactly the vehicle I was looking for. This is the third Jeep I have purchased over the years, and it is no coincidence that they have all been from Gastonia Chrysler Jeep. I have always been impressed with the dealership, and really like the experience I have had with the service department. This is why I keep coming back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very pleasant, very knowledgeable, thoroughly enjoyed his...

Very pleasant, very knowledgeable, thoroughly enjoyed his eagerness and help with learning the truck. The deal was fairly simple but did require some effort on Matt’s part, well done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Was thinking about a buying a car when I saw a timely...

Was thinking about a buying a car when I saw a timely Instagram Ad from Gastonia Chrysler DJR. I was contacted by Gerald Morrison. I came to the dealership initially for a new car, Gerald was very knowledgable, when I changed to getting a used car, Gerald didnt run off somewhere for 30mins or walk me all over the yard, Gerald pulled up the inventory online and we went through it and helped me to found me my dream car. Five Stars, First Class, Top Notch Salesperson and Dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

just stopped in to browse, Donte took his time to show me...

just stopped in to browse, Donte took his time to show me the different vehicles even tho we was just looking. Ended up leaving with a new vehicle 😆 james in finance was super helpful as well. Definitely recommend! Thanks y’all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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In the market for Chrysler jeep dodge look no farther...

In the market for Chrysler jeep dodge look no farther then Brad Smith at Gastonia jeep dodge. James in finance was fantastic too. 5 star

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.