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Pierre GMC of Everett

(152 reviews)

Reviews

(152 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pierre GMC of Everett from DealerRater.

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Jim Carrrol was very professional and knowledgeable about

Jim Carrrol was very professional and knowledgeable about the truck I was buying. I would recommend him to anyone buying a GMC auto

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Initially gave a good review.

Initially gave a good review. Then I found the executed paperwork. They just need your signature and then will do their "magic" to mess with it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

The attention is very good, the service and the employees

The attention is very good, the service and the employees are very professional. They help me to get my car very simple. Thank you Good job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jim Carroll was terrific.

Jim Carroll was terrific. Really mature and helpful. He didn't waste a lot of time on non important things. I would buy from him again..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience working with Will to buy my new GMC.

Great experience working with Will to buy my new GMC. He was knowledgeable and helpful through the entire process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Our salesman Will and the team at Pierre Buick GMC of

Our salesman Will and the team at Pierre Buick GMC of Everett were kind and pleasant to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Stay away.

Stay away. Do not buy or order through this dealership. Will take advantage of you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

I had a great car buying experience at Pierre.

I had a great car buying experience at Pierre. No hassle, no games, and everyone was great to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I bought a new Buick from them and I had Moe A.

I bought a new Buick from them and I had Moe A. as my salesperson, he was pleasant to deal with and actually got me a better deal than I agreed to (how often does that happen?). There was no pressure or hassle and I'd buy from them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Beware of blatant bait and switch with this dealership.

Beware of blatant bait and switch with this dealership. My advice, if dealing with Moe please contact the other stooge Terry before you think you have secured a deal. We contacted this dealership based on an advertised vehicle they had listed for sale as “in transit”. We spoke with Moe on Wednesday who said the vehicle was available. Knowing salesmen will tell you what you want to hear we asked if he can confirm this. He went and spoke to his superior who told us it was available. We then asked if they would take full MSRP. After talking to his superior he said…Yes. We then told Moe we will take this vehicle and would be willing to put $70K down payment as good faith. He said because they didn’t possess the vehicle they couldn’t accept payment. So we asked Moe if he can confirm we are at the top of the list and he said…Yes. He then said in two weeks the vehicle should be in possession and at that time he could then accept payment. Three days later we looked online to view the vehicle and noticed the posted price had gone up by $10K. We called to ask what’s going on and Moe gave the supply vs demand lip service to justifies the added markup. Then Terry texted us that he sold this vehicle today (Saturday). Wait what…I thought you couldn’t sell the vehicle or even accept payment until the vehicle arrives. At the moment of this post, the vehicle is posted on GMC at $98K but on their website it is posted at $108K. If it was sold why is it even listed. I’m guessing they have yet to sell this vehicle and because they had “interest” in this vehicle they increased the price and they still yet to possess the vehicle. As a veteran, honor and integrity are very important and this dealership has neither of these. GM will be notified along with the WA Attorney General.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
3 people out of 3 found this review helpful.