Reviews
Write a reviewThe customer service at this dealership is fantastic....
The customer service at this dealership is fantastic. Tave was excellent and helped me find the perfect vehicle at a great price . Missy was great and took care of all of my financial needs. I would highly recommend this dealership because of my car buying experience with Tave and Missy !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cody and the team were great from the beginning. We were...
Cody and the team were great from the beginning. We were able to get everything set even before going in to the dealer. We will deffantley use them agian.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Pacifica still not repaired. Has to go to the shop at...
Pacifica still not repaired. Has to go to the shop at least 1 more time. Unknown when because a firm date when the parts would be received could not be provided.
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
My service experience was bad. I made an appointment to...
My service experience was bad. I made an appointment to have my truck checked for the radiator reservoir, but when I arrived for the appointment I was told it would be 5 days before my truck could be seen. I asked what was the purpose of making the appointment? The manager finally got involved and took my truck. Finally, 5 or 6 days later I received a text that my vehicle was complete. I picked it up and before I could make it to work, it was doing the same thing. It is currently back in the shop. Service department is not friendly or helpful. I am sure thus isn't the first time you have heard this.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Rodney was awesome and gave great customer service. I...
Rodney was awesome and gave great customer service. I would recommend him to be your dealer. I needed some reliable and he got me just that.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a great experience. Trey was extremely helpful and...
I had a great experience. Trey was extremely helpful and answered every question I had. I love driving my new 2021 Durango that I purchased.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I've only taken my car to the dealership for my service...
I've only taken my car to the dealership for my service needs. I'm very disappointed that my complaints were not accurately documented when I needed them the most. A failed transmission is a progressive issue. I've told them about several issues I've had since I purchased my car (brand new off the lot), but when Chrysler contacted Brewbaker (in hopes of receiving help with fixing my car), there was only about 1 documented issue associated with transmission issues. I thought that having my vehicle serviced at the dealership was the best and safest option. I felt that I could trust the mechanics and service department to thoroughly do their jobs, I have since learned otherwise. I've met several people who have the same concerns as I have. While standing at the service counter of another shop talking about my car, there was a woman standing behind me who knew exactly which service department I was talking about when I told of my concerns.
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Bobby was great to work with. He and the finance...
Bobby was great to work with. He and the finance department made the whole experience incredibly easy - especially helpful because I was an out of state customer. Totally worth the 3 hour drive!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sandy was awesome. He made sure I was 100% satisfied with...
Sandy was awesome. He made sure I was 100% satisfied with all my doubt. Great places to get a vehicle this is my 3rd. I recommend Sandy to be your dealer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome people to work with. Worth the 3hr drive from...
Awesome people to work with. Worth the 3hr drive from Atlanta. Low pressure and totally up front with everything. Truck was as advertised with no surprises.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car