Reviews
After 20 yrs of purchasing cars from Victorville Motors,
After 20 yrs of purchasing cars from Victorville Motors, they are always a pleasant business to deal with. The service department is best in customer service with assisting us in correcting any issues, friendly and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your loyalty to us here. We're incredibly lucky to have you as a valued guest and we hope to continue to work together for another 20+ years. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572
Always have great service advisors!
Always have great service advisors! I usually request Haleigh or Celina, they are wonderful! Top notch ladies!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for being a valued guest, Kaleigh. We're happy to see Haleigh, Celina, and our team always make sure you receive the best service possible. We hope your vehicle is treating you well and we look forward to continuing to work together for years to come. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572
Jason was very accommodating.
Jason was very accommodating. Even followed up twice after I picked up my car from the service department
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brenda, It's great to see Jason was helpful and provided great follow-up after your service visit. We hope your Jeep is treating you well and we hope to have the opportunity to work together again in the future. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572
Excellent customer service.
Excellent customer service. Found me what I wanted and and I was driving off the lot in no time. Great sakes, service and F&I
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Teresa, We appreciate the opportunity to earn your business and we're happy to see our team got you in and out and on your way in your new Jeep. We hope you're enjoying it thus far and we hope to have the opportunity to serve you again in the future. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572
Jason in your service department was incredibly helpful
Jason in your service department was incredibly helpful and friendly. If you had more employees like Jason, your dealership could easily achieve a five-star rating.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Dale, Jason is a great asset to us here and it's no surprise to see he provides you with the best service possible. We will be sure to share this positive feedback with him and we look forward to seeing you here at your next service visit. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572
I’m extremely happy I went to my local dealership.
I’m extremely happy I went to my local dealership. Awesome team to work with, found me the car wanted and helped me get in and out, they even delivered my car to me! Sales team and salesman are top notch. Ty Victorville motors, ask for Johnathan. He'll get you what you need!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your new Jeep and welcome to the family. It's a pleasure to have the opportunity to earn your business and we're happy that our team went above and beyond to provide you with the best experience possible. We appreciate this 5-star review and we can't wait to see you here at your first service visit. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572
Service writer Dave Thorten is very professional and
Service writer Dave Thorten is very professional and helpful. He is always thorough and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi RJ, Dave is a great asset to us here and it's no surprise to see that he always goes above and beyond to take care of you and your vehicle. We'll be sure to share this positive feedback with him and we can't wait to see you again at your next visit. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572
I was treated with respect and the service department
I was treated with respect and the service department expediated my requests due to my unique circumstances.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Stan, We're very happy to see our team was able to accommodate you and expedite your services. Should you ever need anything else in the future, please don't hesitate to ask. We're always happy to help. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572
Dave in the service dept.
Dave in the service dept. is the best. Working on continuing radio problem. Ram warranty department sucks.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're lucky to have Dave on our team and we're pleased to see he's working his hardest to get this radio issue resolved. We look forward to continuing to take care of this concern and we appreciate you taking the time to share this. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572
Friendly they know there vehicles helpful sales people
Friendly they know there vehicles helpful sales people we’re very good at helping us
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate the opportunity to earn your business and we're happy to see our team was able to accommodate you and get you into the vehicle you deserve. We hope you're enjoying it thus far and we hope to have the opportunity to work together again in the future. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572