Skip to main content

Key Acura of Reno

(147 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm Closed
Sunday 10:00am–5:00pm Closed
New (888) 265-0703 (888) 265-0703
Used (855) 371-2376 (855) 371-2376
Service (888) 451-2497 (888) 451-2497

Reviews

(147 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Key Acura of Reno from DealerRater.

Want to share your experience with this dealership?

Write a review

Would recommend!

It was a very smooth purchase and was treated very well by Salesman Bret Kulwin and the financial rep Canaan. I got what I wanted with no drama. I walked in with my own financing ready but ended up with one of theirs. I would have zero questions going back there again. They have good communication and follow through which is quite nice when making a large purchase. Go test them out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Bob Williamson

I have been getting cars serviced at this dealership for 15+ years and they are EXCELLENT to deal with. The staff and work performed are FANTASTIC plus the cookies in the waiting area are GREAT. :-)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Linda

Mike and Frank were great , second vehicle that we leased from this ,auto group. No drama , just a fair price .With a great service department .If your looking for a new auto, Go see them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great crew at Acura of Reno!

The sales and finance crew made the buying of my new RDX fast and easy. Great crew! Bought the car using o er the phone process. This dealership made it easy. All paperwork ready at pickup of car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Acura service

The staff is always friendly, knowledgeable and very helpful even in the small things. Purchasing this car from Acura went smoothly with no pitfalls. My recent car maintenance service was done on time and was priced right. My questions were answered. And I was treated in a courteous and respectful manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

I was in the market for another brand of vehicle.

I went to Acura. Wow, not at all sales attack. I fell in love with the showroom model, we test drove a drone of the same. We looked and drove used. For the value I went with the new. The staff is great. I'm so glad I went to Acura.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Best Car, Best Sales

I have been waiting for the new 2019 RDX and was not sure of what options were available, but Frank Lucido at Acura of Reno made my decisions easy with clear explanations of the options that would suit our driving needs. Love the car, its style, performance and overall comfort and technology.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

MDX Owner

I always enjoy my visits to Reno Acura! The people and facilities are top notch!! This is our third Acura MDX and I hope to get over 200,000 miles on it. Reno Acura keeps it running smooth!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Service & brake fluid flush

Brian Robinson is fantastic......always has a smile on his face & always extremely helpful & courteous. I dropped my car off for service then caught a flight to Southern California for a week! When I got back a courtesy car picked me up & my car had been serviced, washed & vacuumed.....and there was Brian again with a smile on his face. Couldn’t have had better service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Another great service

Another great service on my MDX, thanks Santiago for everything! Love my car! Always happy to go to the dealership, which never happened before purchasing my Acura.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No