Reviews
Always pleased with the equipment , service and the most
Always pleased with the equipment , service and the most experienced staff from all the departments.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We’re thrilled to hear that you’re always pleased with our equipment, service, and staff across all departments. Your support means a lot to us, and we look forward to continuing to serve you! Best regards, Valley Ford of Columbus
The people who work at the service department are great.
The people who work at the service department are great. They do quality work & explain things well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We're proud of our service team and glad to hear they provided quality work and clear communication. We'll be sure to pass along your kind words — we appreciate your support and look forward to seeing you again! Best regards, Valley Ford of Columbus
I’m a lifelong Ford owner and will only buy from Valley
I’m a lifelong Ford owner and will only buy from Valley due to their excellent service in sales, service and management. I’ve had nothing but great success with this dealership and their Ford vehicles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wow! Thank you for your loyalty to Ford and for choosing Valley Ford as your go-to dealership! We’re honored to have earned your trust in sales, service, and management, and we truly appreciate your kind words. Your continued support means the world to us, and we look forward to serving you for many more years to come! Best regards, Valley Ford of Columbus
Their service department is second to none you can get in
Their service department is second to none you can get in and out quickly and since I'm a contractor that is a plus for me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your review! We are glad to hear our service department was quick and efficient for you. Best regards, Valley Ford of Columbus
They were willing to listen to my wants and did their
They were willing to listen to my wants and did their best meet my needs and help with my purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review, we are happy to hear that you had a good experience with us and we look forward to assisting you again in the future. Best regards, Valley Ford of Columbus
Dealing done over the phone.
Dealing done over the phone. Communication was great. Free delivery was a plus. Very happy with the Chevy Traverse. Bought for our niece and she loves it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your review and kind words! We are so happy to hear that the communication and dealing was a great experience over the phone and that your niece loves her car! Best Regards, Valley Ford of Columbus
I have been a customer at Valley Ford of Columbus for
I have been a customer at Valley Ford of Columbus for several years now. I have been very pleased with their service and would recommend Valley Ford of Columbus to anyone looking to buy a car and/or needing quality car service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyal support and for taking the time to share your experience! We’re thrilled to hear that you’ve been pleased with our service over the years. And we look forward to serving you in the future! Best Regards, Valley Ford of Columbus
Absolutely an awesome group of people, what a great
Absolutely an awesome group of people, what a great selection of vehicles. Great job!! I highly recommend this dealership for all your needs !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service department and staff.
Great service department and staff. Highly recommend, check out their mobile service too! You won’t regret it!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Abe and everyone we delt with at Valley Ford was very
Abe and everyone we delt with at Valley Ford was very efficient and helpful to us, it is great to see that you believe in excellent customer service, it is hard to find that these days, Thanks so much, The Bakers
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car