Reviews
Easiest purchase ever!
Eddie was amazing to work with and made the entire process a breeze. I managed the entire process between meetings for work and felt completely supported and well informed throughout the process. I greatly appreciate the flexibility and ease. The car I purchased is amazing and I couldn’t be happier with my decision.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle! It is a pleasure to hear of your satisfaction with your new vehicle and the service that Eddie provided you with! We are so glad that he could make your buying process so smooth and hassle-free. If there is anything more that he or the team may help you with in the future, please do not hesitate to give us a call!
New Purchase
We drove out of state and a six hour round trip to purchase from Crown. The decision to choose Crown Kia was made during our initial phone call. Mark Andrijowych listened to our request to source two Kia Tellurides. His professionalism and kindness initiated our trip to Dublin. We met in person and he gave us a complete model overview of the Telluride. The entire experience exceeded our expectations. The transaction was pleasant, informative, and relationship building. An order was placed for the first Telluride and it arrived quickly. Mark was as excited to tell us when it would arrive as we were to hear the news. They show so much respect to the buyer. When your vehicle arrives, it is locked and no one is allowed to open the door. They do not sell off your special order. That was impressive. Everyone we had contact with at the dealership sales, management, leasing created a positive experience. We arrived took possession of our Telluride and placed a deposit to order the 2nd vehicle. Mark took us on a test drive tutorial. Phone calls and emails followed up post sale. Exceptional service from exceptional people. The depth of product knowledge was superior to other dealers. It was well worth the drive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The best car buying experience I have had.
Eddie vargo is by far the best salesman I have ever done business with, very helpful and knowledgeable of the product. I am very critical and this guy very much impressed me, so much so I suggested my son go to Dublin crown for his next car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Matt, Thank you so much for your amazing review! Eddie will be so honored by your kind words, as we are proud to know that you found your experience working with him to be so exceptional We hope you enjoy your new vehicle! Please let us know if there is anything more that he or the team may help you with in the future.
Mark Andrijowych best car sale consultant hands down!!!
Mark Andrijowych, made our buying a Kia Sorento the best experience. He was informative with expertise in the car that fit our needs. My husband & I thank him for taking his time with us in answering all of our concerns & making us feel 100% knowledgeable about the car we purchased.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Kia Sorento! We are thrilled that Mark could provide you with not only the perfect vehicle, but with a seamless and informative experience as well! We hope you enjoy your new ride and all of its great features. If you have any further questions or concerns, please do not hesitate to give us a call!
Exceptional great buying experience
After visiting several dealerships and searching the internet for the purchase of a new vehicle, I found Crown Kia. Upon arriving at Crown, I was met by Eddie Vargo. His questions asked about my car needs and answers given to my own questions were very helpful. In my dealing with other dealerships, Eddie was the first sales person to give me a detailed copy of my estimated cost to purchase a vehicle. His efforts to make sure I was satisfied with the final purchase price was greatly appreciated!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We are so glad that your vehicle search led you to our dealership, and that Eddie's service met your expectations! Your satisfaction is our priority at Crown, and we are overjoyed that your overall experience working with us was such a success. We hope you enjoy your new vehicle, and we hope that you think of us again the next time you are in need of automotive assistance.
Made my first experience buying a car super easy!
I had settled on a certain make and model and found Crown Kia in the process. Peyton greeted us quickly and started the process on finding what was right for me. He was to the point, open to whatever I was looking for, and made the process of searching and buying a lot less terrifying and stressful than I had anticipated. During the process, he kept in touch to make sure I would get exactly what I had been keeping an eye out for and found the perfect one for me. I couldn't have asked for a better person to work with!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Service
Great service. Recently took my car in for new tires. Service was great and quick. Alex was courteous, friendly and very helpful and informative during the service. Definitely recommend this place for service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Always an excellent experience!
I've been taking cars here for a handful of years, and Alex, Tom and staff have been wonderful to work with! I've experienced nothing but honest, prompt service and will continue using them for years to come!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful review! We are so appreciative of your continued confidence, and we are thrilled that our efforts consistently meet your satisfaction! Providing efficient and reliable service is so important to us, and we look forward to continuing to do just that in the future.
Longest car buying experience ever
Kaiwan was good to work with and was very professional. I would have liked it more if he had not had to go with my wife and me on a test drive. My wife and I were low balled on our trade-in appraisals and then when we asked if they match CarMax they said they would consider it. After looking at the CarMax appraisals they wanted to meet in the middle. Only until we said no, was when they said they would match them. They said they would match our bank's finance rate on the loan term but tried to pull a fast one by not honoring it within the paperwork. Waiting to get into the finance guy (only one working on a Saturday?) was way too long (about 1.5-2hrs) only after I mentioned we had been waiting for a long time, we were sent next door to a finance lady at Crown Chrysler and Jeep dealership. Overall we love the car, the salesman was good, the whole salesman walking back and forth to the sales manager tactic is laughable, not wanting to match the CarMax appraisal was laughable, finance tried to pull a fast one and then waiting to get into the finance managers office was horrible.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your feedback – a couple of points: since it’s important to make sure our customers are familiar with the operation of the vehicle, for safety reasons we always drive with a prospective client first. If a customer would like to drive a vehicle without the presence of a salesperson, this can always be accommodated after the initial test drive. We follow this process not only to ensure our customers’ safety, but the safety of the general public as well. As far as going back and forth, we are in agreement – we advertise our best prices online and at the showroom – the 2006 Scion is not a vehicle we would retail, so it went to the auction. We apologize that the wait was long that Saturday – we have six business managers and typically the process is fairly quick. We are glad that you are enjoying the vehicle and liked working with Kaiwan.
Excellent service by Kaiwan Jackson!!
Kaiwan was great to work with! Kaiwan was very professional, friendly and returned calls and texts promptly. This is the second vehicle purchased from this dealership and I would reccomend contacting Kaiwan if your looking for a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle! We are so appreciative of the opportunity to work with you again, and we are delighted to know that Kaiwan took such good care of you. We thank you for leaving us this kind recommendation, and we hope to serve you again in the future!