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Key Ford of Hazleton

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (35 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–7:00pm Closed
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (35 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Key Ford of Hazleton from DealerRater.

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We purchased a used vehicle from Derek Sendrick and were

We purchased a used vehicle from Derek Sendrick and were treated very well. Great car and price. Minor issue after the sale was handled promptly and properly. Highly recommend Key Ford and Derek Sendrick!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We purchased a used vehicle from Derek Sendrick and were

We purchased a used vehicle from Derek Sendrick and were treated very well. Great car and price. Minor issue after the sale was handled promptly and properly. Highly recommend Key Ford and Derek Sendrick!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

On a recent trip from Canada to the Gulf Coast, we

On a recent trip from Canada to the Gulf Coast, we experienced some mechanical problems with our truck. As it was a Friday afternoon, we knew that if we didn't get it fixed, we could be stuck for the weekend. Key Ford of Hazleton took care of us right away. They diagnosed and repaired the problem and had us back on the road in no time. Exceptional customer and highly recommend this dealership! Special thanks to Dominick for taking such great care of us!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was Disappointment that Ford does not make the parts

I was Disappointment that Ford does not make the parts for the 2002 Thunderbird anymore. I do appreciate your honesty and trying to help me as much as I can. I’m trying on my own to get the parts so we can fix it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Very happy with most recent service. Dealer had to...

Very happy with most recent service. Dealer had to install new tires and do regular 5,000 mile service. All done in a reasonable amount of time. Service guy George was very cooperative with all my requests, including using my rewards points and checking that tire pressure was correct. Friendly staff, even though I didn't buy the car there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had body work done on my car and they did an excellent...

I had body work done on my car and they did an excellent job. They kept me informed throughout the entire process and were flexible with drop off and pick up times.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have been dealing with Barber Ford since we moved to...

I have been dealing with Barber Ford since we moved to Luzerne Cnty now 12 yrs. They are very friendly, helpful, easy to deal with and their Service Dept. is A+. You call them for service and they are always very accommodating! I wouldn’t buy a Ford anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Great dealer, great service! Thanks

Had a mechanical issue with my new Explorer- the finance...

Had a mechanical issue with my new Explorer- the finance manager Rick delivered a loaner car to my home and then arranged to return my car to me after it was repaired. Excellent service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service.

I had a problem with my key fob and they checked it to find that there was a problem and replaced it with a new one. Great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We always use Barber Ford. Service is always great and...

We always use Barber Ford. Service is always great and employees efficient and courteous. Will continue to visit the Service department keep Up the great service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.